Problems with Logging a Retrieved Geocoin That I Own

[+Route Explorers]

A cacher can't log their retrieval of my geocoin from the cache in which it was placed; the travel bug tracking number they have is the correct one. When they try to log their entry they receive a warning message that, "The Travel Bug code does not match". I have posted a note using the tracking number and I haven't had any problems.

 

What's the best way to resolve this?

 

Route Explorers

[+BlueDeuce]

Usually just a typing error.

 

Copy off your tracking number and have them copy and paste it in the # field.

 

Sometimes people mistakenly try to use the reference number (which is located in the upper left hand corner of the coin page)

Edited May 30, 2008 by BlueDeuce

[+Droo]

All your coins except the CND are in the hands of happy cachers so my question is whether the CND coin includes a sequential number alongside the tracking#. And if so is the cacher trying to enter the sequential part of the number as well?

[+Whitby]

All your coins except the CND are in the hands of happy cachers so my question is whether the CND coin includes a sequential number alongside the tracking#. And if so is the cacher trying to enter the sequential part of the number as well?

 

No, it does not. That can't be the problem.

[+Route Explorers]

All your coins except the CND are in the hands of happy cachers so my question is whether the CND coin includes a sequential number alongside the tracking#. And if so is the cacher trying to enter the sequential part of the number as well?

 

No, there wasn't any other number on the coin. Thanks for your message.

[Jantaculum]

Could they be confusing letters and numbers?

 

ie letter O instead of number 0

or letter I instead of number 1

 

I've done that myself in the past.........