+jande-jeje Posted July 15, 2007 Share Posted July 15, 2007 Can any one tell me why a Garmin Vista cx will not turn on. It is about 6 months old and I'm not at all happy with it. Help Jande-jeje Quote Link to comment
+Miragee Posted July 15, 2007 Share Posted July 15, 2007 Welcome to the Forums! Sorry you had to come here for that reason. Are the batteries fresh? Will it not turn on even when connected to your computer with the USB cable? If nothing suggestsed here helps, call Garmin tomorrow morning. They are noted for their excellent customer service. Quote Link to comment
+jande-jeje Posted July 15, 2007 Author Share Posted July 15, 2007 Welcome to the Forums! Sorry you had to come here for that reason. Are the batteries fresh? Will it not turn on even when connected to your computer with the USB cable? If nothing suggestsed here helps, call Garmin tomorrow morning. They are noted for their excellent customer service. Thanks for the welcome, The batteries are new( I've put 3 new sets in today just in case ) and tried with it pluged into the lap top with the usb cable. All with no joy. Until now it has turned on OK and then been very slow to find a signal but today nothing. Is there a reset button? Oh by the way yesterday I downloaded the updated software could this be the problem? Jande-jeje Quote Link to comment
+Miragee Posted July 15, 2007 Share Posted July 15, 2007 I believe this happened to someone else over a month ago. Try a Search of this Forum for "updated firmware" or "updated software" dating more than 30 days ago. That could have been on a Venture Cx or Legend Cx. I don't remember a follow-up and don't know if a hard reset can work if the unit won't turn on. Quote Link to comment
+jande-jeje Posted July 15, 2007 Author Share Posted July 15, 2007 Thanks for the pointer, I'll have a look for that now. If not I'll call Garmin UK in the morning. Quote Link to comment
SergZak Posted July 15, 2007 Share Posted July 15, 2007 Did you start having this problem before or after the firmware update? Sounds like after (correct me if I'm wrong). If it was after, it sounds like a bad firmware flash. If the unit cannot be powered up at all now, there's really not much that can be done & I'd say a call to Garmin is in order. Like Miragee said, Garmin is usually very good about these kinds of repairs. Quote Link to comment
Stive Gonzales Posted July 15, 2007 Share Posted July 15, 2007 Strangely enough my Vista Cx (running firmware 2.6 reverted from 2.7) has just refused to power on. Seriously. Coincidence I'm sure, but not a happy one. Quote Link to comment
+jande-jeje Posted July 25, 2007 Author Share Posted July 25, 2007 I did contact Garmin, What very nice people they are. They asked me to return the unit to them, which I did and today I had a brand new one turn up in the post. I can't speak highly enough of them. Jande-jeje Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.