Fiona Eliza & Florence Posted April 4, 2007 Share Posted April 4, 2007 I have just logged a TB into the wrong cache and despite deleting the log it still registers it as there, when it isn't. What do I do? Quote Link to comment
+BlueDeuce Posted April 4, 2007 Share Posted April 4, 2007 You'll need the tracking number to retrieve it back out. If you didn't write down the number your options are Go back out to the cache to get the number. Contact the bug owner and ask them to provide it. Depending on your type of internet browser you might be able to go to the bug page, click Found It? Log it! and in the tracking number field enter in numbers to see if the 'buffer' auto-populates numbers you've entered in previously. Quote Link to comment
nonaeroterraqueous Posted April 6, 2007 Share Posted April 6, 2007 Or you could leave it there and let the next person log it as having retrieved it from somewhere else. This may not be the best option, but it is easy, and it happens all the time. Am I being a bad influence? Quote Link to comment
Fiona Eliza & Florence Posted April 6, 2007 Author Share Posted April 6, 2007 I have sorted it this morning with help from the TB owner. Thanks for your advice. Quote Link to comment
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