Sheffy12065

I contacted geocaching about a 1.5 terrain rated multi-cache that I was injured while DNFing it - crawling under low bridges with sharp rocks and sticks. I thought it needed to be increased to 3.5 or higher. So since the CO wouldn't change the rating and/or put some info you needed protective gear in the description - I complained to geocaching. The reviewer told me the terrain was set by the CO and they had nothing to do with it. And the reviewer saw the nasty notes they deleted from the cache page and I must have a grudge against the CO. Nice. This is geocaching customer service. So I just cancelled my premium membership and archived 75% of my caches today. Expect to archive the rest once a few friends find them. Geocaching needs new management or I'll be looking for a new hobby soon & good riddance!! They waste time blowing out their app but dont make any improvements to the game including some minimal crowd sourcing for the lamest most hated caches.

Good reason why COs should not underestimate the terrain difficulty of their caches. The official website should have a complain button for caches with too low of a rating. This is a chronic problem in the Adirondacks in nys. COs always have too low of a rating which makes it tough if a trail is doable or not.