carhawker

I got the XL back before xmas and love it. The screen makes all the difference. I can seeeeeeeee. - RG

I keep hearing the horror stories, but never hear any positive feedback about Magellan's customer service. Well..... I have nothing but praise for them. Twice. First; About a month ago, I bought T3D off eBay for $50 shipped. I wasn't sure which version, but for $50 out the door, who cares. Secretly I was hoping it would be one of the faulty ones shipped right before xmas, hoping to get them to give me the code for T3D DVD that came with my XL. Sure enough, I got Ver. 1.0 and it was corrupt. I called Magellan support. I was on hold for 25 minutes. When the nice lady answered, I told her my problem. She said they would send me another right out. I said I have the DVD and all I needed was the code. Either, it went over her head or she just chose to ignore my statement (snicker...hey, I tried). She said she needed me to fax the receipt. I told her it was a gift, not wanting to bring up eBay, and I didn't have a fax. She asked if I had the box with the UPC code. I said yes and that I could scan it and email it. As soon as she got it, she shipped it and I had it in two days. It was 1.0 but had a sticker saying, Includes 2005 Map Data. Any thoughts about that? Second; I bought NA Direct Route Ver. 3.0 off eBay for $100 shipped. I was a little disappointed that it was the same cd that came with my XL and that it was in a sleeve and blister packed. Also included was a sheet with the unlock code. The code didn't work. I thought to myself, uh oh, here we go. The first time was too simple. I called and had a 30 minute wait. Gentleman said not a problem. Email him the receipt, which I had, and he would email me a new code. 10 minutes later it was in my inbox. Best advice I can give is, call early. Phone lines open at 6am pst which is 9am est when I called both times. This advice has been on the board a few times, but I don't think anyone listens. Anyway, in my opinion, Magellan's service is top notch. Sure, they could use more phone reps. But, that's a double edge sword in itself. Would you rather they go to India, or worse, France to sub out the work. Not me! I have a speaker phone. I'll hold. Also, I wouldn't trade my XL for any of the others. For all around use, I have not seen another model that can compare. The screen and joystick makes all the difference. Just my opinion. - RG

I do a lot of hunting, so I already carry quite a bit in my backpack. I can't notice the extra weight. But I can see how a dedicated hiker would cringe at the extra 7-8 ounces. But for me this is not an issue. 4 rayovac Nimh batts give me 14-15 hours of run time when using the back light sparingly. I have big hands, so I like the feel. I don't have a GPSr in my truck, so the XL fit the bill for me. I take it with me everywhere I go. I bought the 12v Magellan harness and the unit sits in my consol while still aquiring 8-10 sattelites. I can't hear the beeps when the radio is on and the compass sucks, but other than that, I love it. It gives me the best of both worlds. - RG

That's why I stepped up to the XL. No sensor or battery issues. - RG

Thanks Geoff, very interesting data!! - RG

My eXplorist XL with 4 RayoVac NiMH AA's and 1g SD card weighs 12.6 ounces on my digital postal scales. edit for spelling

You forgot the XL @ 12.6 oz.

12.6 oz. - eXplorist XL with 4 AA's and 1g SD card. - RG

I found the answer to my question in the FAQs. Imagine that.......lol Thanks guys!! - RG

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Greatest thing since sliced bread. Thanks!! - RG

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Click Here to go to my post. TigerGPS does have it. Click Here to see it. But I bought mine HERE yesterday and UPS tracking says it'll be here Monday. I called Tony direct and bypassed eBay and PayPal, so he knocked a little off the s/h. Hope this helps. - RG

I bought one today from a seller on eBay. 99.95 + 7.95s/h There had been questions about the part number. It's sku# 980654-04 I wonder how long it will take them to put T3D DVD on the streets? Any thoughts? - RG

Does your computer meet T3D's system requirements?

I received my XL a couple weeks or so before Christmas. I pre-ordered from TigerGPS. I spoke with one of their friendly staff on the day the units came in. My unit shipped the same day. 12/9/05, I think. Anybody receive their unit sooner? Sounds like, what, mid-September for next firmware update? - RG

About 10 months. When do you think the 10 months started? - RG

I'd like to know if anyone has tried that on an XL. If it slows down the smaller screens, what's it do with the big screen?