JamieLewis1

Does no good to complain they just send you here mate.. Look Here... Jamie Lewis, Your ticket has been received, one of the staff members will review it and reply accordingly. Listed below are details of this ticket, Please make sure the Ticket ID remains in the subject at all times. Ticket ID: CNU-798322 Subject: Pocket Queries Department: Geocaching Priority: High Status: Open You can check the status or reply to this ticket online at: http://support.Groundspeak.com/Support/ind...;ticketid=38758 Please do let us know if we can assist you any further, Groundspeak, Inc. Hi Jamie, Thank you for your email. I apologize for any frustrations. We are currently investigating similar issues with Pocket Queries. If you would, please post your issue to our forums. Our development team is keeping a close eye on the forums and the more feedback we can collect the better. Thank you for your patience and cooperation. Please let me know if I can be of further assistance. Eric Groundspeak Inc Ticket Details =================== Ticket ID: CNU-798322 Department: Geocaching Priority: High Status: Closed I replied asking them to keep the case open and asking them how the forums would resolve anythiing?? Advising them I was a so called Premium member and asked if I got a discount for not having a service, they really didn't like that I guess and got this back. They refuse to keep the case open How can it bve resolved?????????????????? Hi Jamie, I'm afraid this issue is beyond my abilities to resolve at this point. Your best bet is to keep an eye on the forums, as the development team is active there and does keep an eye on things throughout the day. Any updates will also be posted there as well. Please let me know if I can be of further assistance. Eric Groundspeak Inc Ticket Details =================== Ticket ID: CNU-798322 Department: Geocaching Priority: High Status: Closed IF ANYONE OUT THERE HAS CONNECTIONS OR IS MONITORING THIS AS PROMISED PLEASE PLEASE PLEASE CHIME IN.

Well ya see...It's like this. I have been using PQs for a while, they have always been done in order by distance...no it don't say it, thats the way it has always been until as of late. I use Mobipocket that does not order it. But guess what, they say in e-book format which would mean they will be in order as a book (an exact copy) of the preview that lists them from closest to the farthest away from your starting point. I guess that is why they have you give starting point to display them, you reckon? Big deal is I am already paying for this service and Groudspeak sent me here to resolve my issues, Some customer service for a paying customer. Mobipocket is free and always worked before and is advertised by Groundspeak. It used to work in the past. I don't want to have to pay more money to buy software from somewhere to fix Groundspeak's hiccup...

I happen to like my mobipocket, it is on a windows smartphone, that has my camera and several other apps built in. I like carrying it and my Vista and thats it. In the past before Groundspeak started messing these up life was good. Everyone has there own preferences and are entitled to such. My major gripe is that I had an issue, went to Groundspeak and they sent me to this forum to figure it out on our own I guess. I guess i just expected a little better, being a premium member. Has anyone else complained besides me????

I have the same problem and I, like you all, am a premium member. I contacted groudspeak got a ticket # and was sent to the forums here to reolve my issues??????? Any help would be appreciated.

When are you guys going to get the pocket queries fixed when you read them with mobipocket that it shows it in order from closest, not all jumbled up. I hate to complain, I went through Groundspeak and was directed to here for my issues after getting a trouble ticket number.