We bought this gps specifically because it came with the comprehensive world map. On their website, Magellan claims that "The World Edition map allows for 2D or 3D viewing angles. It includes a complete road network in United States, Canada, Western Europe, and Australia and major roads throughout the rest of the world and provides cartographic orientation in almost any location." That is from the website. When we got to our Canadian location, we had no maps. We thought it was us. It was not. We tried everything, and then we called Magellan and spoke with a nice lady in the Phillipines who could not help. We are furious about the misleading advertisement. Angry. They lied.
After all that, we called Magellan again when we did not get a call back as promised by the lady in the Phillipines. After some hold time, I was told that this was a glitch that they were working on. I asked why their website said they provided the maps when they didn't, and I wasn't given an answer.
I am curious if anyone else has had this experience with the 610. I will be calling again soon to get my maps, but until then, I am using some free maps I found. I am amazed that they didn't send me the map package. Any suggestions how to fix this?
Thanks.