Well, yes.
First we were promised that what worked on the staging site (which was abysmally slow for some reason) would work on the live site. It worked on the staging site, then it didn't work on the live site, and now you're confirming that it won't work again, either. I work in IT. If one of my teams had rolled out a major change like that, I would have summarily fired the entire team. That roll-out was amateurish, and its communication is unprofessional.
Many people, myself included, have spent countless hours tweaking their profile pages. You just flushed that work down the proverbial drain. What can we expect in return? Two years of free membership?
2019 is coming, fast. And we still do not have a website that works properly on mobile devices. Where did all the money go which we paid over the last (in my case, nine) years? Was that all spent on amateur bloggers churning out meaningless, ugly souvenirs that are, by now, the only part of our profile over which we have some control?
Most GDPR related issues were issues under US law for years. Have you been breaking US law for years? If not, which GDPR related issues exactly were you trying to address?
In a nutshell, no. No, Groupspeak, this is not how you roll out a major change to a website with high membership fees. This is not how you treat long-term users and their interests. And no, this is not what I intend to pay for any more. I have three memberships (one with 18186 favourite points), and unless I get something meaningful in return, I do not intend to renew them.
Shame on you for this Charlie Foxtrott, Groundspeak.
Robin