Hi, thanks for trying to help. I do not have an SD card, I'm trying to download pocket queries, I have EasyGPS installed, I have not installed the the upgrade yet.
I have the same issue as Brackclan, "the device did not come with a mini usb...i purchased one from a local store. Should it have come with one? Second, when I hooked up my device to the computer to download, my computer didn't recognize it as a "massive storage device" or anything else for that matter AND my device just turned on and went to the main menu