I sent Garmin a detail explanation of my issue I was having with "No Geocaches found" and received this reply.
Re: "No Geocaches found" <Q#:1000082> << Reference ID: 2499920 >>
Product.Support@garmin.com
Dear xxxxxxx,
Thank you for contacting Garmin International. I am happy to assist you today.
Garmin often releases updates for devices to improve performance, correct bugs or add new features. This update will only update the internal operating system software and not mapping detail preloaded to the device.
The software update may erase user data that has been saved to the device. Before performing the software update, back up all userdata (waypoints, routes, and tracks). For instruction on backing up userdata from the device, please refer to the FAQ titled "How do I backup userdata (waypoints, routes, and tracks) from my Outdoor USB Device handheld?".
To update your device's software a program called WebUpdater will need to be downloaded and installed. There are instructions at the bottom of the download page that will help with the installation of the program. Once the program has been installed, please follow the on screen prompts to complete the update process.
If you have any other questions, please let me know.
Thank you,
Justin 6887
Product Support Specialist - Outdoor Team
Garmin International
1-800-800-1020
Fax: 913-440-8280
www.garmin.com
In what way did Justin at Garmin support possible think that this was any help? What a worthless company!