high beeches

I can't load the new firmware as the PC won't recognise that there's a unit atatched... will be on the phone to Garmin this am, and am hoping they ahve a very swit turnaround. A friend of mine with the very same unit had exactly the same problem, after they'd had thiers about the same length of time, and it was replaced in the week apparently, so here's hoping... Will be asking them if there's a known bug / fault.. Sarah

Thanks - just tried that: 1. Turn off the device 2. Press PAGE, ENTER and POWER. 3. You will see a message on the screen that says "Do you really want to erase all user data?". Select Yes. 4. The device will now reboot, leave it with a clear view of the sky for 30 minutes to acquire the satellite almanac. sadly - still get no screen up after I power it up... the screeen just sort of fades out to nothing. Will put the children to bed and look at it again later. Sulking big time now... Quite glad now that the very last thing I did - (and I hope this didn't break it) was to upload into GSAK the waypoints for the 4 caches I hid yesterday.... anyone any other ideas - I have logged a message with Garmin, but you guys are more responsive! Sarah

Hi, First posting here, be gentle with me.. We've just got into Geocaching and I've had my eTrex Venture HC for about 2 months... today it has decided that it will not stay powered on - I turn it on, the garmin splashscreen comes up, then it does and nothing is visible on the screen at all... Any ideas? I have a bad feeling it is a return / warranty issue - and I have a big geocaching weekend planned next week - it's bad enough missing out today (and tomorrow I expect)... Anyone had a smialir issue? Yes, I have tried different batteries (three times in fact) Thanks Sarah