tallpete

In this thread: A whole pile of people making up excuses for an app for features that didn't work for two hours, after paying a premium price for those features. It seems this is a very consistent experience as it appears this has been reported before, and it was ignored then as well. If you think that paying for premium features that don't work for two hours is a good for the app, or beginning users you are very much mistaken. STOP MAKING EXCUSES FOR A PREMIUM FEATURE THAT DOESN'T WORK FOR TWO HOURS. STOP SUGGESTING I SHOULD HAVE PAID SOMEWHERE ELSE. DOES IT SAY IN THE APP I SHOULD PAY SOMEWHERE ELSE?? NO!!!!!! STOP SUGGESTING THAT AS IT IS AN OPTIONAL FEATURE IT DOESN'T HAVE TO WORK - THIS ONE IN PARTICULAR IS A SCAM. I am providing feedback to you. Cut and Paste from my post above - Important - Devs and managers - Please add a notification dialog on subscribing that describes this extremely unexpected behaviour - even something simple like "It may take 2 hours for cache data to become available" although something more detailed saying the caches may be available but the descriptions won't be would be more appropriate. This is consideration for users who have just paid a premium price for a premium product and expect it to work.

Thank you for all your advice, but clearly I already paid, so advice to pay somewhere else is not useful at all. Also I paid in this app, I expect it to work, I shouldn't have to use another app!! Also, as I said in my first post I am also an app developer, so I understand how the payment system works. I understand that part of this is time to process by Groundspeak, so my original suggestion still stands - I am coming up with solutions here, not impractical advice - Cut and Paste from my post above - Important - Devs and managers - Please add a notification dialog on subscribing that describes this extremely unexpected behaviour - even something simple like "It may take 2 hours for cache data to become available" although something more detailed saying the caches may be available but the descriptions won't be would be more appropriate.

I have returned, and the caches in the local area are now showing Description, Activity etc. I'm not sure what will happen if I move or go to a remote location and randomly try and find a cache - will it take 2 hours before I can find caches in the area? Important - Devs and managers - Please add a notification dialog on subscribing that describes this extremely unexpected behaviour - even something simple like "It may take 2 hours for cache data to become available" although something more detailed saying the caches may be available but the descriptions won't be would be more appropriate. Please manage expectations as this was a great disappointment, especially as I upgraded to go to a local cache and the data was not made available to me after I upgraded, so I could not visit this cache.

Hi, I just purchased the premium subscription inside the app, what a very disappointing experience this has proven to be for the large $ I paid. And I am an app developer myself! On getting premium, clicking on he navigate button for any geocache I get the message "This geocache is not fully downloaded - some of the waypoints may be missing." No descriptions are showing for any cache. I did some searching, and found out that logging out of the app and logging in may resolve it. Why should I have to do this? I did log out and log in, and behold, the descriptions for the caches near me started showing. But as soon as I moved location, the caches in that location started not showing descriptions. I would get a spinner for a second, and then no description would show, and again clicking on the navigate button would show the previous message. What happened????!!!! This time I deleted the app from my device and reinstalled and re logged in, and still nothing. I get no text description. This is a really disappointing experience, it feels like an exercise in money making and junior on the cheap programming, and has taken the fun out of my reignited interest in geocaching that I am battling an app instead of caches. The whole point of me paying the $ was to get away from debugging stuff. Please help! Thanks.