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Helmstet

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Everything posted by Helmstet

  1. Sorry for the delayed update. I live pretty close to Garmin and they have had my unit for a while. The good news is I am not an idiot (was worried there for a while), the bad news is that the unit came with "corrupt data". After and hour on the phone and then an hour plus on site at Garmin with two different techs, they were totally lost. Everything was unlocked, maps were uploaded, waypoints, routes, points of interest all were there, just no map detail beyond the base map. Apparently they cleared its brain of the base software and started from scratch. It works fine now. I never could get a straight answer as to whether or not this was something that was corrupt on the unit when I received it or whether it was corrupted after I received. The veiws seemed to be toward the former. So, bottom line all works well now, but if anyone reads this and encounters a similar problem, it's beyond what the owner can do. And those of you wondering where the $400 you paid for your unit went, you should see the enormous new facility Garmin is building - business must be good...... Michael
  2. In case anyone suffers a similar problem and reads this I thought I would post that this seems to be a significant issue with the 60CS. I stumped the online tech support after 1 hour of trying everything I had already tried and I live only 10 miles from Garmin so I went by today and had it looked at and after another hour of trying everything (again) they admitted had not seen anything like it. Good news - I'm not an idiot. Bad news - they "confiscated" my unit and said they would get back to me. Will keep anyone interested in the outcome posted. Michael
  3. Zoom has no effect. What is interesting is in the maps information menu all of the maps I uploaded are there listed and checked. However when I select "hide the base map" the GPS map shows "no map" down in the corner. So with the uploaded maps checked, they are not showing on the unit. However, points of interest, address all are found, just puts a waypoint mark in the middle of an open field with no roads, etc. I'll try Garmin tomorrow. Thanks.
  4. Thanks 4x5shooter. Same procedures I followed, defintely the right area (I got it down to one small area where I live to try and fix this thing) and all worked as it should have, just no detail on the GPS. Appreciate the thoughts. Going to start from scratch on a different computer today. Murph - from what I can tell, in map setup/map information you can check and uncheck which maps to use. If you hit Menu key in this setup area, you will have the option of showing or hiding the basemap. Then try to uncheck the other maps listed under map information. Even though mine is not showing the detailed maps, I have spent so much time digging around there trying to get mine to work, that I think this should get you what you want. Michael
  5. I just received my 60CS and City Select NA v5. I am attempting to transfer City Select data to the GPS and all seems to go fine except I cannot see the detailed street data on the GPS - I still only see the base map data. All seems fine on computer and GPS as data is being tranferred (i.e., both indicate the transfer is occuring and successful). I checked and the data I transferred is making it to the GPS (e.g., the waypoints, routes, points of interest, etc. are all there) - except for the street level detail. The map I transferred to test out the process is listed and checked off in the Map Information/Map Setup menu, so that's not it. Clearly this 60CS newbie and his Scout son are missing something. Any help greatly appreciated. Thanks. Michael
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