I have the same problem with my etrex Legend-- no download possible even though the test says it's fine. The fine print on the Communicator page says that only serial connections will work. The Legend has a 9-pin connector. They'll sell you a serial to 9 pin cable for $60. I'm very upset that my year-old device has been rendered obsolete by this change. Since the Legend is still being sold, I think this lack of support is not good customer relations.