I placed an order for a GeoGem and some pins that say "I've geocached in (Abbreviation of State)" from GH Quality Products, 40 Phillips Road, Newton, NJ 07860 at www.CHQualitycoins.com, Phone 862-266-7623.
Some of the items were shipped, but all were charged to my credit card, when they notified me several were backordered in September 2008. I wrote and called every month since then. Last response from the company was October 2008, saying that production on the pins would be "soon", and did I want the GeoGem shipped out now, since it was back in stock. I replied that I would like my GeoGem shipped. Never received anything. If the company advertised on Geocaching.com, is there another means of contacting them if they won't reply to a customer who paid them? It's way past the time to ask for a credit card refund, and I'm super bummed I've been ripped off.