grimbasement

When I spoke to two different reps both indicated that the sale price would be honored... But unless it's in writing... I can't be sure. Regardless the non sale price for the 500 is $199. Which is cheaper than anyplace else. And returns can be handled at the local Costco for a no questions asked refund .

Costco has once again delayed the sale of the Triton 500 until January. Sad I was going to buy 2 for Christmas one for me and one for my father in law. Hard to beat $149 for a 500 with the features. But all the features in the world don't mean jack if you can't buy one

According to the Triton 300 box that I saw along with a demo unit at a local Sportsman warehouse the 300 does come with a USB cable. The USB cable is listed as bring included.

I wonder if that kind of like what Hollywood does with the stinker movies. Most movies are always pre-released for screening from critics... If a movie is not released for critics you better watch out... Hope it's not the same with Triton.

I don't know if this will push anyone else over the edge but there is an REI online stackable coupon for an additional $25 off a $100 or more purchase lowering the price to $194. Enter the code WMPRT7 in the coupon code field at checkout. I was going to wait for the Triton but pulled the trigger on this one instead...

I have to second the idea of a certified letter: I had a situation very similar to yours with Symbol (bar code scanning company) My little dance with Symbol lasted nearly 4 1/2 months of sending in the same unit over and again. Eventually I got fed up and sent very detailed certified letters to the COO and CEO at the NYC offices of Symbol Technologies informing them of the terrible customer service... Come to think of it the repair facility I dealt with was also in Texas... Wonder if it's the same folks? Anyway, we finally got some results by getting our original unit repaired and a second back up unit ($600) at no charge and a personal apology letter from the COO. All within 5 days of mailing the letter. In situations like this email is NOT the way to go. Try a snail mail letter to top brass and see if you get results.

I'm new around here but thought I would pass along a little conjecture and hearsay. I went to our local Cabela's and I ask the sales person in the GPS dept when the Tritons would be available. he looked it up in the computer and the Cabela's distribution center (wherever that is) has a scheduled Triton delivery of 11-15-07. So take it for what it's worth (not much). I think I'll wait to pick up a Triton 500 from Costco.com for $149... that is IF Costco will honor the $50 coupon (which expires at the end of November) Costco indicates they will be available in December.