Again, not a computer expert, but... If you have the problem, you are probably using IE, XP, and Norton. There also seemed to be a problem with Vista. Norton really seems to be the problem here. Norton 360 is not the only antivirus software suite out there. There seem to be a wide selection of others that do the same job. Norton just seems to come installed or is promoted when we buy new computers, so we go ahead and use it. It's available everywhere software is sold. Think about those piles of Norton boxes at Costco and other stores. Most of you using Norton are probably somewhere within your paid up year's subscription. You will eventually be reminded to renew that subcription. I'm certainly not advocating just deleting it, but when it's time to renew the subscription, do some research on what else is out there. I don't feel that the map problem is neccessarily Groundspeak's problem to fix because it only affects a few of us members that have a particuler software configuration. Just changing browsers to Firefox or Netscape can help if you must keep Norton. Take action. You can't easily change your operating system, but you might be able to change antivirus software or browser.