+junglehair Posted January 3, 2014 Share Posted January 3, 2014 There seems to be an issue with the Wherigo site. We tried to download a cartridge this evening, but it would not let us sign in. We tried on two different computers (both running Windows 7), using Internet Explorer (version 11). Either the link for "Sign In" wouldn't do anything, or if you did get to the sign in page and enter your information, it didn't do anything from there. Finally I tried to access it using FireFox, and that worked. Quote Link to comment
Ranger Fox Posted January 3, 2014 Share Posted January 3, 2014 This is the current discussion thread regarding the issue. I've mentioned it in an email to Groundspeak around a month ago. Honestly, if they didn't resolve the completion code issue--which is an easier fix in my opinion--I have little faith they'll resolve the browser issue. But, you know, instead of being all negative and mopey about the issue, I think I'll try a different tactic: I'll email someone other than my usual contact and see if that helps. Besides, it's time to choose a better, more standards-compliant browser. Quote Link to comment
+rstefano52 Posted April 13, 2014 Share Posted April 13, 2014 I just tried logging into the Wherigo site using Google Chrome and I can't even get in with that! I sent a note to the Groundspeak help desk. We'll see what comes of that. Quote Link to comment
Ranger Fox Posted April 13, 2014 Share Posted April 13, 2014 I'm not sure. It's letting me in when I use Chrome--and I don't have any special permissions on the site, either. I was even able to log in with my other, non-premium account. Quote Link to comment
+The GeoSpy Posted June 16, 2015 Share Posted June 16, 2015 I am using the Safari browser and it still won't let me sign in! Quote Link to comment
Ranger Fox Posted June 16, 2015 Share Posted June 16, 2015 Please try in Chrome or Firefox. I cannot reproduce your issue in either of those browsers. If you had recently changed your password, try the old password (or the new one again as perhaps enough time as passed). If that fails, delete the cookies you have for Wherigo.com. If even that fails, you'll have to contact Groundspeak's support email address. Tell them I said not to redirect you back to the forum. I don't like when they do that for issues the forum can't do anything about. Quote Link to comment
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