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Magellan 210 explorist problem


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I have just gotten my Magellan 210 and my computer keeps telling me that the UBS device is malfunctioning. Has anyone else had this problem? I am using windows XP and the magellan website says that it is compatable but I cannot get the Geocaching program to work nor will it even detect the device. Does anyone have any ideas on this problem?! Thanks!!!

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