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Help With Premium Membership


The Traveling Duo

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I am trying to help a friend upgrade their membership. When trying to do the upgrade, the site ask for the subscription ID that was sent to them via e-mail when they activated their basic membership. The problem is, they cannot find/do not have this number. How can we upgrade their membership?

When we bought our premium membership, it took a few days from when we paid for it until we actually received the code. So, if you just paid for their membership today, you'll have to wait a bit to be able to help them upgrade. Soon they'll receive an e-mail with the code. (I received the code instantly with my paypal receipt, but it wasn't active for about 3 or 4 days - when I got an e-mail from Groundspeak welcoming me as a premium member).

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