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  1. I am no longer getting an email notification when I have been sent a message. I have my preferences set to 30 mins after messaging inactivity ( as I used to get bombarded with emails every time I have an ongoing conversation in messaging) but seems now I'm not getting any notifications at all Anyone else having this issue Is this a known glitch. Do I have to amend preferences?
  2. Release Notes (Adventure Lab®: Email to Adventure creator when a review is added) - July 3, 2023 With today’s release, the Adventure creator will receive an email notification when a player adds a written review or photo(s) to a completed Adventure. Stuart (syntaxerror) is watching this thread to answer questions whenever possible. Any posts in this thread should relate to features in this release. Comments unrelated to the release may be removed. Please direct unrelated comments to other appropriate threads. Thanks!
  3. I have sent an email but no updates back yet on login info.
  4. About 6:00 pm on 7/22/23 I got an email from myself about using Amazon prime. My email account was hacked. The weird thing is that the people who seemed to be getting the hacked emails were those I have sent emails to through Geocaching.com. Has anyone else ever had this problem? I changed my password to my email in an effort to stop the emails but do not know of any further actions I should take.
  5. I wonder whether Virtuals with the instructions to send answers to answer1.answer2.answer3@gmail.com are allowed, with the caveat that logs will be deleted if this method is not chosen? I know I don't need to do those, but I wonder what GS thinks. Thinking along the lines of how CO would handle and store private information (my email). Looking at this from European and GDPR perspective.
  6. When someone logs one of my caches, I get a notification email, e.g. "[LOG] Owner: Pirat found Czedik-Marterl (Traditional Cache)". But when someone finds one of my adventure lab caches I get no notification email. :-(
  7. We are aware that some geocachers using API partner applications are running into an error during the authorization process since our last update. HQ has been providing notice to API partners for several months to update their authorization process ahead of an update that was implemented last week. It is very likely that users' inability to login to Wherigo Foundation results from the necessary update not being completed on the WF side. If you're having trouble updating on the WF side, then please contact HQ's API team. (We have not received contact from you via the partner email address as of today.)
  8. I am not having email problems, just the notifications for newly published caches that I receive in text message form. I don’t remember exactly when they stopped coming through, but it was around early February. There are several other geocachers in Central Florida having the same problem. We all have AT&T as carrier. I do receive the texts when I am sent a GC Message, so that format is coming through my carrier just fine. I don’t know how widespread this is, but I believe its not a phone problem. i have created new notifications to test if there might have been a procedural or format change that effected the notifications that were in place at the time a change may have been made, but newly created ones do not work either. AT&T said they would need to know more about the sent message in order to track or trap or identify if it’s even getting there. The tech suggested the originating party should contact their carrier and initiate the analysis, so the routing can be determined and likely a resolution will be found. I fully agree with that suggestion, but I don’t know how to get this message into the hands of someone at headquarters that can actually put this process into action.
  9. I just sent an email to a cache owner (not message center) and the email displayed afterwards gave me a ' with every '. I'm not sure the recipient received the same and I didn't send a copy to myself. My keyboard is set to English, Dutch International, and I never had this problem previously.
  10. Dear Geocaching-Team, when users get a message from other users on the Geocaching platfrom we are receiving an Email from Geocaching.com notifying about the message. There is an option to reply to the message directly by answering to the notification email. I used this option a lot, because my De-Googled Android device is not supported by the official Geocaching app. However, it recently stopped working and I get an automated reply Mail stating that my Emailaddress is not part of this conversation. Digging deeper I found out that Email providers begun to use a feature called "Bounce Adress Tag Validation" which adds a "prvs" Tag to the email address in the return path of the Emails sent. Hence the geocaching server does not recognize the Email Address correctly. I request Geocaching.com to filter out any tags in front of the Email address on the receiving side on these conversations. Best Regards, Propagandaminister
  11. Technically speaking, you could set up a proxy email that sends everything to a personal email. You could have email and never give out your private email address. But then ultimately it's kind of pointless because you're getting emails anyway, from an email address that is known out there. There's no point in having a 100% private, unknown email address. There is reason to have proxy email addresses so your personal email isn't connected to another identity (I do that for some special-purpose emails that just forward to my personal email). So setting up alias emails? Perfectly reasonable. Setting up an email to remain 100% confidential/private not known to anyone? Unrealistic. imo.
  12. How do I get an email or a message whenever a new geocache has been hidden near to me? Thanks!
  13. I'm assuming this is just an app and my phone issue but it's frustrating and I don't know how to fix it. When I get a notification for a TB log: I click on the link for the TB, and I'm taken to the app map. I click on the link for the user and I am taken to the app map. I click on the log link and I'm taken to the app map. Sometimes I want to message that person about the log, and I would think clicking on their username link would bring me to the message center or their profile but it doesn't. When I get a notification for a dnf all three of those links work properly. Edit: it seems that something recently changed because not too long ago when I got a dnf email and clicked on the username it also brought me to the map. So this is an improvement that it currently works.
  14. On your cache page, find the "Published" log from your local Reviewer, and click on the link to go to their profile page. Send them an email through the Geocaching.com email system. Explain what went wrong, and provide the correct coordinates in your message. Use decimal minutes format for your coordinates to help receive a faster response. See this Help Center article.
  15. I've just submitted an earthcache for review today, and within just a few hours (yay!) the reviewer has come back to me. All is good, so it will be published bar one minor change required, due to apparently a new requirement for earthcaches. No worries, I will make the change and it will be published, but I am very curious as to why this change to the rules for earthcaches and what others think about it. I had the following wording on my earthcache, which has been standard for my earthcaches for a very very long time: "You can log this earthcache as soon as you have emailed your answers to the above questions. Logs that do not follow such an email will be deleted." Not relevant to this discussion, but I will add that I have almost never actually deleted a log. I have been asked to change that line as per: "can you amend the listing to indicate that they can log immediately, but must follow up with the answers within a reasonable period, say 7 to 10 days. We no longer say must email answers before logging find." So I'm left wondering why. I mean, sending the answers is a requirement in order to complete and therefore log an earthcache, just in the same way that signing a log on a traditional cache is a requirement in order to log online - we don't allow the log to come first and maybe sign the log 7 to 10 days later. Or log online a challenge cache and maybe complete the challenge 7 to 10 days later. Isn't the sending of the answers the critical part in proving that the earthcache has been completed? Heck, I'm not even asking for the answers to be 100% correct! I mean, I understand, it's just a game, absolutely, and that's why I'm not wound up over it, but it just seems to me that if someone has enough internet to post a log, then they have enough to actually complete the earthcache in order to be able to log it. Instead, this new requirement seems to force another layer of admin hassle onto the CO, to have to keep track for a couple of weeks at a time who has or has not sent in answers. Not to mention, in my experience, the more lenient the requirement is on the finders' side, the mooooooore some want to push the limit.... I guess time will tell, but I'd love to hear what the justification for this change is - as in, what was broken before and needed to be fixed?
  16. Please read my note above. I did not receive an email about the note regarding 'enabling' the cache. I check my email several times a day, including any spam! I did follow the instructions of writing a note. 1. Had I known I needed to enable the cache, I would have done. 2. I did not receive an email. 3. The full instructions should have been given in the first instance and not just an afterthought by the reviewer. I've played this nearly 7 years. This used to be fun.
  17. I've received dozens of emails from Geocaching.com in this time period, so it is possible that the problem is on your end. Have you checked your spam folder? Who is your email provider? If others are missing emails they expected to receive, please post details including the email provider (Gmail, etc.).
  18. Hi guys, what do you think to reduce the number of email received? to reduce the footprint? Instead receiving an email for each finds the owner could received one email by week which resume by cache or by finders for the last week? let me know your pro&con! happy caching rca85
  19. There are also some email apps that can alert the user when a certain kind of email arrives. No need for SMS in that case.
  20. There is no option for geocaching.com to send you a text message. Notifications are done via email - click the link for more info. Some cell phone providers will give you an email address that will come through on your phone as an SMS, though the formatting usually leaves something to be desired. I did a quick forum search and couldn't easily find the thread, but I know it's been discussed here in the past.
  21. I haven't been receiving notifications from the Geocaching app when I get a new message sent to me though the message center. I used to receive notifications, but since the recent updates to the app, these notifications seem to have disappeared. On the Geocaching website, the yellow dot does show when I get a new message, but I use the app more than the website. I do get the notification emails saying that I got a new message. However, these are sometimes delayed. It's also a bit annoying that I get email notifications for my own message that I have sent.
  22. I miss the days when the weekly email actually had personalized information, and actually listed new caches and upcoming events near your home coordinates.
  23. Proximity search sorted by newest first. Results - dynamic, email text - static. 'New' could mean caches you haven't looked at yet. Could be in an area with nothing published in the last 6 months. So much variance in the results and local region that I wouldn't take "new caches" literally true in a single inferred sense for every person who gets the newsletters But, it would be more consistent and true if it were worded something like "Latest caches" or "Most recent published caches" instead of "new"
  24. This feature request is only concerning "Travel Bug Dog Tags" trackables. (not coins, cacher cards, etc) Exercise a biannual sweep with the following algorithm. (concerning only the "Travel Bug Dog Tags" trackables) No logging activity (dormant) for an "X" amount of time. And Is in a profile's inventory. And In an profile's inventory not belonging to the owner of the TB. Two actions are taken for TB's flagged from the algorithm: 1) A 'warning / reminder' implemented into our profiles. (ideally located with our problematic geocaches and unpublished submission forms) In red text, an alert for geocachers noting they have grabbed a TB that needs to be placed back into the game. 2) An auto email is sent to the holder of the TB with suggested text of - "You have grabbed travel bug 'so and so' on 'this date'. This travel bug hasn't seen any geocaching activities for an long extended amount of time. (provide number of days the TB has been without any activity here) As noted in 'this link' (link to the trackable guidelines) please return the travel bug into a geocache or hand it to another geocacher, likely at an event soon. Also, contact the owner or log a 'write a note' on the TB's page to let the TB owner know of your intentions." Also: When a geocacher logs "grabbed it" for their first time with a "Travel Bug Dog Tags" trackable, they get an auto generated email with a sentiment similar to: "Congratulations on grabbing your first Travel Bug. Now see this link (for trackable FAQ) and don't forget to place the travel bug in a geocache within the next two weeks." Within the app, similarly of getting notified of receiving a new souvenir. IMO, this implementation of raising awareness and education would: Bring needed attention to trackables in general, especially to new geocachers. Spotlight an unique feature / game piece of geocaching that seems to be fading in part due to TB's becoming MIA frequently. Likely an increase of sales for "Travel Bug Dog Tags". Likely an increase of "Travel Bug Dog Tags" being moved in the game from HQ emphasizing importance and respect for game pieces. Observing positives results as we did from the 'geocache ownership responsibility campaign' released a few years ago. If this feature request is implemented and has a positive outcome, included in the algorithm could be the promotional / commercial TB's. Thanks for your consideration.
  25. How do I make a complaint about Geocaching itself, without going through the contact form or general email address??? I ask because I never get replies and if I do they refuse to take on-board that they have made a mistake and not myself. I'm frustrated at the amount of emails I've sent recently that go unanswered despite the "email received" guff
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