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mmgro

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Posts posted by mmgro

  1. image.png.857dad164345fd326e1e6148a448d6cd.pngI get this message using the geocaching.com solution checker. I restarted my computer, logged out and in of geocaching.com, reload the page, CTRl-F5, nothing seems to help. 

    Am I the only one with this problem? 

    The only thing I did not try is to accept cookies. I probably declined cookies but I don't know how to accept them now. Is there anyone who can help me?

    • Helpful 1
  2. Is there someone from Groundspeak who reads this messages, so they can solve the problem?

    See post #2 from seandynamite, a Lackey at Geocaching HQ.

     

    I contacted geocaching.com and this was the answer:

    Thank you for writing in to Geocaching HQ, and sorry to hear you're having issues with our site.

    You may need to log out of your Geocaching.com account then clear your browser's cookies and cache, then log back into your account. You may also want to try using another browser.

    There's lots of great information about geocaching in our online Help Center.

    Please let me know if this does't fix the issue so I can troubleshoot further on your behalf.

     

    I had to clear all browser history and cache for 4 weeks to fix the issue.

  3. I would like to echo this statement. I just got back from a month long road trip, primarily camping, in the U.S. with very little internet service along the way. So I started logging my earth caches at home. But then I got this message. I used Chrome to log my caches, but when I open Fire Fox, I can send emails again. It is very strange. Is there someone from Groundspeak who reads this messages, so they can solve the problem?

     

    Some feedback for the development & customer feedback team at Geocaching.com.

     

    We just returned home from an 8 day roadtrip with very limited Internet access. We found well over 50 EarthCaches & Virtuals. Yay. However... now that we are trying to follow protocol/guidelines and email our answers to the C/Os before logging, we have run into the limitation of only being able to send ~20 emails "per session."

     

    So our logging process has ground to an early halt this morning. While we certainly understand the desire to prevent the geocaching.com site being used for spam, this restriction is quite prohibitive to earnest cachers trying to get caught up after a long trip. As well, the option of using the Instant Messaging service (which also limits the number of messages one can send "per session") is not very useful for logging because the window for entering text is SO SMALL that one can't really compose a useful message in response to the multiple in-depth questions posed in an Earthcache.

     

    Questions:

    1. How long is a "session" and how do I "restart" my "session" so that I can continue my work? I've tried logging out of the site and back in and that didn't help.

    2. Is there a way to scale the size of the text entry window for the Instant Messaging?

     

    Considerations:

    1. Can the development team find another way to prevent "spam" without limiting earnest cachers from trying to get caught up after a roadtrip?

     

    If any others have feedback that might help us here we'd be very interested in hearing it.

     

    Thank-you!

     

    “Cache safely, and cache often!”

    LANMonkey

    Co-host of the Caching in the Northwest Podcast

    Vlogger & Blogger at LANMonkey.Blogspot.ca

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