I just got this :
Hello there,
Thank you for contacting Groundspeak regarding souvenirs. We realize that some cachers did not receive their desired souvenirs on International Geocaching Day, August 18th. We are working to retroactively apply those souvenirs to the correct profiles over the next week. We appreciate your patience while we do this. If you do not have the correct souvenirs on your profile by Monday, August 27th then please reply to this email and we will happy to make the proper additions.
We appreciate you patience at this time!
Happy caching!
Bethany
Community Relations Specialist