That's what I am wondering too! So, from the above remarks, I'll wait. Also, is it correct what I "think" I have seen in forums, we don't get notification when the Lab has been completed by someone?
I agree -Sometimes it will work from the phone by viewing on internet - sometimes not. Sometimes if I have received a message forwarded to my email and I respond that way, it may work - sometimes not.
I also don't know why Groundspeak can't fix this issue or at least acknowledge they are aware.