Sandy

No word, sorry. Still waiting on Microsoft.

If any of you are still having issues after the release, please contact us via email. Cheers.

Please send an email to contact@Groundspeak.com with WP7 App Bug in the subject line, so that we can work with you on this matter.

An error. And an apology for the error.

We are submitting the app to Microsoft for review early this week, and hope to have it on the market shortly thereafter.

I understand that the extra step frustrates you, but it is to ensure that all users following this thread get individual service related not to the app itself but to their memberships. You have (had) our attention in this thread about the app, but we need to address your memberships individually. Contacting us individually is the way that we will ensure this is done.

I just did so. Had this been suggested weeks ago, I believe you would have prevented a lot of frustration. You have always had the option to email us directly as others have. I just wanted to highlight this option as we get closer to release.

Yes please. We can still help you.

Both great pieces of feedback. As the content of EarthCaches is so robust - and reviewing these is a specialist task - it can take longer than three days to start the review process. This summer has been particularly busy for EC review, and we are adding to the review team.

Us too. If you have not done so already, please write - individually - to contact@Groundspeak.com. Mark your subject lines "WP7 Issues/PM". We would like to address the fact that you have had ongoing app issues and have paid for PMs. Cheers, all. We have a tentative release date close - all going well with current testing.

Thanks! I am passing on this offer to the Engineering Team and will email you privately.

This is one of the reasons it is so difficult to work on these issues. They are limited to a very small percentage of our users, and are very difficult to reproduce. We share the frustration. This really is not the case. I know that you are frustrated, but we want to get to the bottom of these issues and are working on them.

Apologies. I moderated a couple of posts and in error moderated the whole thread. Back up!

We are working on current bugs. Please revise your last posts, as questioning our moral standards and saying you are disgusted is not appropriate content for this forum.

Closing this topic, as it is not appropriate to solicit for a free PM in the Geocaching.com forums.

- Yes, it is actively being worked on - I can find out about the next release inclusions - We are aiming for the third week of this month for a release of all three platforms - As said before the next release will be pre-mango - We are not delaying the release to include mango We know you have been patient. You should know that we are working.

The next release will be pre-mango.

At the risk of repeating myself, we decide cache appeal, case by case. Most commercial references are not a hard-core sell, but it is a slippery slope to allow some small mentions and then reasonably big mentions and eventually blatant plugs. When we start down this slippery slope, we eventually need someone to step in and say, 'Hold it! This is an outdoor adventure game, not a plug for McDonalds. Let's get back on track." That is what has happened here. This discussion is not about painting cachers as marketing-driven villains. It is a course-correction. It is all good. And if you have questions about you own cache, email us so we can have a look at it. Cheers.

in light of the bolded statement above, the requirements bellow seem extremely unreasonable....it even applies to trade items and driving directions...all it does is make us write the cache page like someone suffering from amnesia how can any of this directly benefit the said business if the cache is published?...the items provided in the cache I have already paid for and thus the benefit to the business has been made, a gift provides no further benefit to the business that it was purchased from...furthermore most of the places are well established businesses, they don't need my cache listing to promote themselves To answer your specific question, we would need to see a cache page and it would need to go through the appeals process. I sense that you are not fully understanding my overall point. We give guidelines, guidance and generalizations, so that community members will have a reasonable parameter in which to create cache pages. Sometimes a cache owner may need some more specific advice or guidance, which they may or can receive case-by-case from Groundspeak or the local volunteer.

In reading through the responses to this thread a few key points have come to mind. The guideline itself Sometimes cache owners create caches for the purpose of solicitation, or commercialism. Sometimes cache owners create caches without these intentions, but the cache does not meet the commercial guideline. Volunteer reviewers and the cache appeals team receive notification of a full spectrum of 'commercial caches' - some of which are already published. We handle each case on its own merits and guide the cache owner on how to edit the page so that it meets the (current) guidelines. Inconsistency Groundspeak and its team of volunteer reviewers strive for consistency - within local communities and across the world. As you can likely appreciate it is one of our greatest challenges; each local geocaching community has its own specific interests and approach to the game, and our volunteers represent dozens of countries and languages. There are many factors that affect consistency, and the greatest one is 'being human'. Sometimes a Groundspeak lackey or volunteer reviewer may make an inconsistent call. Sometimes a cache owner tweaks their cache page after publication. Sometimes a cache page that was published pre-guideline update, no longer meets the current guidelines. It is a bold move for a reviewer to address the fact that some caches in their community are no longer meeting the current guideline, and to correct the cache owners and the local review team. CacheDrone has shown strong leadership in this matter, and is acting as a steward of the game. When we steer off course a little, we need someone to correct us and get us back on track. Pop Culture vs Commercialism This can be a tough call. There are many themed caches and cache series that make reference to popular culture. Kool-aid, Crayola, Harry Potter, Lord of the Rings...the list of pop cultural references is is long, and in Australia would include Vegemite. In asking ourselves (reviewers and lackeys), "Is this cache commercial?", one of the factors we consider is whether or not a business or organization is going to directly benefit from the cache being published. Land Management Agencies (and other official affiliations) There was also discussion in this thread about land management organizations. Groundspeak has worked very hard - and continues to do so - to develop strong professional relationships with these organizations. We want them to know about geocaching, to have policies that allow geocaching on these lands. In most instances, it is acceptable for cache owners to mention the specific land and/or land management agency. In some instances it may be required. If the affiliation with the organization is official and Groundspeak has deemed them a partner in providing geocaching to the community, you may see what some will consider to be an exception to the guideline. These cases are generally decided on their own merits, but Groundspeak supports this pro-activity to return to the spirit of the guidelines.

Yes. More news to come. And, wanting it to work = given. We want that too.

An update for you: Work continues, and as we are adding key features to the WP7 app, we are aiming for beginning of August for the next release. This is later than we hoped, but we are excited about the inclusions and hope you will be too.

As I said recently, we will release the next version of this app when it is stable. We hope that will be before the end of the month.

I only want two things from GS - fixes and feedback. Understood. I can assure you that the developers are working on fixes, as well as features and updates. And that we are working on at being better about feedback.

Submitting content here is the best way to request these sorts of features and upgrades. Our team is constantly working to improve and enhance the app, so feedback of this nature - and constructive criticism - is useful. Thanks!