SnowstormMK

Thanks for bringing this to our attention, I have notified our developers.

We have identified and fixed the issue. We will be running a script that will retroactively award points for all TBs that have been activated since the start of the campaign. I apologize for the inconvenience.

Hi there. We are aware of the issue and are working on a fix.

Hi. Kannst du uns bitte unter contact@geocaching.com anschreiben mit einer detalierten Beschreibung des Problems, Screenshots, und welchen Browser und OS du verwendest? Und bitte auch den Benutzernamen angeben. :)

Thanks for reporting this, we are looking into it.

We released a fix this morning, so it should be working again. Please let me know if you are still encountering the problem.

We posted an update about this: https://www.geocaching.com/blog/2018/07/security-update-required-for-android-devices/

We posted an update on what is causing this: https://www.geocaching.com/blog/2018/07/security-update-required-for-android-devices/

There was a temporary outage, it is working again.

There was a temporary outage, it is working again.

Hey there. We are already looking into fixing this, thank you for pointing it out

We had some technical difficulties, but it should be resolved now.

This should be resolved now.

We had some technical difficulties, but it should be resolved now.

Just stopping by to let you know that our engineers are aware of this thread and are looking into it.

We are aware of the issue and hope to have a fix for it out by the end of the week.

Thanks for the catch, we changed it!

Geocaching HQ is doing some routine maintenance that requires us to temporarily remove the ability to upload new Wherigo cartridges. It may take several days to bring back the functionality. There will be no improvements, just return of functionality.

Hey there. This is related to the technical issues we experienced, there is (for the lack of a better word) a "backlog". The FP will show up on the cache you favorited at one point.

Hi there. That one is on us, we pressed the wrong button. Going forward you should only receive the notifications in the language you subscribed to.

There is a cap, the maximum number of points you can earn for any cache log is 15 points. We created an FAQ for this and other promotion-related questions.

Good news everyone. We have identified what was causing the issues and have deployed another fix. We still need to run a script to adjust incorrect score values, so it might be a while until you see the updated score/receive that missing souvenir. Please let us know if you still experience issues. Thank you for your patience.

Do you by any chance remember which of the 5 awarded 15 points?

We are still running a script to retroactively apply the points and souvenirs, like stated it will take some time, thank you for your patience.