gc.com website slow in Website Posted March 23, 2015 As a customer of theirs, would you be willing to open a ticket with Deutsche Telekom and see if they can help you work the issue on their end? I've had little success reaching out to ISPs that I am not a customer of I've done that two weeks ago (Link in German!), but to be honest, I do not expect too much from it. It's not the first time people complain about their transatlantic routes and the answer is usually, that this is beyond the area of influence of Deutsche Telekom which is only a part of the truth. With their peering policy they have indeed big influence on the worldwide routing of their customer's traffic. But this is a complicated story... So I've also tried to find a contact for complaints at ntt.net, where the packet loss usually occurs, but their website has been as slow as gc.com at that time. Meanwhile I've somehow resignated and use Zenmate, respectivly the google proxy in chrome on the mobile, and hope for better days to come.