+junglehair Posted September 21, 2004 Share Posted September 21, 2004 Has anyone purchased anything through redzuco.com? Are they a reliable source? They have a rebate offer going at the moment that works out to some pretty good deals for Garmin GPS units: basic eTrex - $89.99 with $40 rebate = $49.99 Legend - $139.99 with $40 rebate = $99.99 Vista = $224.99 with $55 rebate = $169.99 Looks like a limit of 2 per customer. Quote Link to comment
+TheOfficeMaven Posted September 21, 2004 Share Posted September 21, 2004 junglehair, I have dealt with Rezuco on eBay and I would STRONGLY recommend that you stay away from him. He never responds to your e-mails, he's super slow to ship (even after paying extra for faster shipping), and he has many complaints against him for non receipt of product on eBay. For me personally, I purchased one of his products on eBay, he then sent me an e-mail message stating that he couldn't (i.e. wouldn't) honor the price he sold it to me for. I told him that I thought that his business practices sucked, but I agreed not to leave him any negative feedback as long as he returned my money. He did so about a week later and after I had sent him four e-mail messages (which were never answered). Then, about a week after that, he turned ME into eBay as a non-paying bidder for the auction. I wrote him a bunch of times telling him that he had made a mistake, but he never responded. I ended up having to file a formal complaint against him with eBay in order to get the non-paying bidder mark removed from my account. If you look at his feedback on eBay, you'll see that I'm not the only one he does this stuff too (and I doubt very seriously that you've ever receive your rebate from him). Thus, I wouldn't touch anything from him with a 10 foot pole no matter how good his prices sound. I think that you will be sorry in the end if you do. Quote Link to comment
CoyoteRed Posted September 21, 2004 Share Posted September 21, 2004 WOW! Never seen such a high rate of negative feedback. One or two I can understand, but something is just not right. Besides, if it is a legitimate rebate other vendors with be offering it as well. CR Quote Link to comment
+junglehair Posted September 21, 2004 Author Share Posted September 21, 2004 Thanks for the info. I had a feeling that I needed to be suspicious of this, which is why I posted the question. You know what they say - if something looks too good to be true, it usually is. Quote Link to comment
+Mopar Posted September 21, 2004 Share Posted September 21, 2004 Better Business Bureau report on Redzuco Quote Link to comment
+Loveland Penguins Posted September 23, 2004 Share Posted September 23, 2004 Well, I ordered an etrex on the 13th and received it on 20th. It was for the $89.99 +$10 for shipping. I submitted the rebate on the 21th, so we will see if I get my $40 rebate in about 8-10 weeks. I'll keep everyone posted. Since I could not find a local Best Buy with an etrex, I figured even if I dont get the rebate, it still is about the going rate. Quote Link to comment
HawkesNest Posted September 24, 2004 Share Posted September 24, 2004 Well, I ordered an etrex on the 13th and received it on 20th. It was for the $89.99 +$10 for shipping. I submitted the rebate on the 21th, so we will see if I get my $40 rebate in about 8-10 weeks. I'll keep everyone posted. Since I could not find a local Best Buy with an etrex, I figured even if I dont get the rebate, it still is about the going rate. I too just ordered a Legend C on Sep 15 and got it on Sep 21st. I was/am worried about his rating too, so I e-mailed past customers via eBay. One replyed and said he got his rebate but it did take a good 8 weeks as indicated. Another replied and indicated that he didn't get his rebate because he bought his GPS before the rebate started, he didn't pay attention to the details. I put my rebate in the mail on Sep 22, so we will wait and see. I also sent two e-mails to redzuco before I made the purchase and got a reply to both. The rebate for the legend C is $50.00, so if I get it, the total cost (shipping included) will be $250.97 Quote Link to comment
+Riddlers Posted October 6, 2004 Share Posted October 6, 2004 I paid for a legend and then a week later they tell me when I ask where it is, that it is back ordered and may be anywhere from a week to who knows when. They have pulled all of their lower end ones for just such a reason. After a week they refunded my money to paypal but now it is so close to our trip that we will not be able to get one in time. I too vote to avoid them. Quote Link to comment
+MadMoravian Posted October 6, 2004 Share Posted October 6, 2004 I ordered a Legend from them recently and have been satisfied so far. I'm working on getting a UPC code for their rebate (the box went in the trash before I claimed the code). I'll submit it for the rebate and see what happens. I bought it through their website and not through ebay. The lady in customer service with whom I've dealt has been pleasant and responsive. Quote Link to comment
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