+jthorson Posted April 28, 2004 Share Posted April 28, 2004 Last year I renewed using Paypal and was charged twice, which took weeks to resolve. This year I tried to renew using snail mail, mailing 4 weeks before the end of subscription. Check has not been cashed, my status now has been dropped to basic, my emails (to the 'contact us' address) are unanswered and I sit in limbo. Link to comment
+MarcB Posted April 30, 2004 Share Posted April 30, 2004 Perhaps you're best off doing the "one year own it's own" way of paying? There is the online credit/debit card payment in the works too. MarcB Link to comment
+jthorson Posted May 4, 2004 Author Share Posted May 4, 2004 I'm sorry I don't know what it means to "one year own it's own". I've tried everything now. My check I assume is lost. So, holding my nose I reactivated my PayPal account. I am told by PayPal I've spent $30, but have not received an Email with an S number. And still no 'contact us' emails are responded to. In the mean time, I've seen Jeremy respond to other renewal problems on these boards but nothing here. What do I have to do get a response? Link to comment
Jeremy Posted May 4, 2004 Share Posted May 4, 2004 Sorry for the trouble. We're upping your membership now and will look into why your emails haven't been answered. Link to comment
+jthorson Posted May 4, 2004 Author Share Posted May 4, 2004 Thanks, the GPX files are rolling in. . I feel so alive. Link to comment
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