claypigeon58 Posted June 11, 2003 Share Posted June 11, 2003 Anyone thinking of buying GPS accessories from Online Marine may want to reconsider. I ordered a PC data cable for my iFinder from them over 5 weeks ago and finally had to contest the charge with VISA and get my money back. The item had been on back order long before I ordered (I was not told this) yet they charged me anyway. 3 weeks ago I was told it was to ship from the warehouse in a week. Didn't happen. Last week I was told they'd check with the supplier and get back to me via phone or email. Didn't happen. This week they, uh, well, uh, hold on, uh, let us check, uh. (Insert sound of me hanging up the phone here). I was disappointed as they had the best prices, but I guess you get what you pay for. Wait!! I didn't even get that!!! I think 5+ weeks with no clue of what's going on constitutes poor customer service, hence my post here. Your mileage with them may vary. I still need the cable, so any recommendations for reputable vendors are welcome. Quote Link to comment
+woodsters Posted June 11, 2003 Share Posted June 11, 2003 No recommendations on the cable. But I feel your sentiments about the trouble you had. Be glad, yours wasn't a $430 canoe trailer! I ordered one after having talked to the manufacturer and was told a week and a half I would have it. After 2 weeks of nothing, I called the online place I ordered through (not the manufacturer) and I went throught the wait while they called. Then a short time later, the girl comes on the phone and said it was shipping out the next week which would be 3 weeks after I ordered it. They didn't ship any out for a 2 week period to work on another project and just let the orders build up. They didn't even bother to notify anyone. And they still didn't send it on the day they promised in the end. It got here finally though...4 weeks later. Good luck on the cable! I'm sure there is a reputable place somewhere out there. May pay a little more. Brian Wood Woodsters Outdoors http://www.woodsters.com Quote Link to comment
+Woodbutcher68 Posted June 11, 2003 Share Posted June 11, 2003 Claypigeon, check out Gander Mountain. I think there's one in Geneva. The one Merrillville has pc cables for a number brands. Quote Link to comment
+magical_memories Posted June 11, 2003 Share Posted June 11, 2003 Try www.jandr.com, they will match prices. I have placed many phoe and online orders with them and have never had any problems receiving the merchandise, or with a return. If the item is on backorder, you will be told upfront. They also do not charge your card until the item ships. Quote Link to comment
+Woodbutcher68 Posted June 11, 2003 Share Posted June 11, 2003 You can always try E-Bay too! Quote Link to comment
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