Anton Posted October 27, 2002 Share Posted October 27, 2002 Greetings, My Garmin 76MAP died - wouldn't stay on for more that 5-10 seconds. Talked to a Garmin Tech on the phone, and went through several key pressing routines to try to fix it. Nothing. He says to send it in to be fixed, but that the warranty period is passed. Sent it in. Had to pay $60, which was said to be a discount from the usual $99 repair fee. Invoice reads that the problem was a corrupted route file. They also replaced the cover. It only had a couple of very minor scratches, and I hadn't asked for a replacement. So who else has had to go through this silly process, and be ripped off by Garmin? How can they charge the price they do for a high-end unit like the 76MAP, and then ask for another $99 or, even $60, to fix a problem they created with bugs in their own firmware? Sheesh-Louise. What a racket. Seems to me this kind of fix should be done at their expense. It's bad enough that Garmin owners have to go back and look for firmware upgrades all the time, but this is ridiculous. Is Magellan any better? Anton - N2RUD Syracuse, NY Quote Link to comment
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