+Fiver1 Posted Monday at 07:25 PM Posted Monday at 07:25 PM (edited) Who has the 760I and is it good for Geocaching? My Montana 600 is no longer repairable so I'm in the market for a new GPS. Thanks for your answers. Edited Thursday at 01:20 AM by Fiver1 Quote
robertlipe Posted Tuesday at 07:54 AM Posted Tuesday at 07:54 AM To be clear, this is about the Montana 760i, right? I don't have one regardless, but Garmin has run out of integers...I'm just trying to be sure you're seeking help in the right product family. I'd encourage you to edit the title if that's still an option. Once upon a time, if Garmin was unable to repair your unit, they offered some amount of trade-in if you could present a pile of soggy dust that had a recognizable Garmin logo on it. I don't know if that's still a thing, but it's worth playing the "since I'm your valued, long-term customer and YOU are the one that doesn't stock parts to repair my two-year-old device that costs as much as a mortgage payment..." card. It's worth pleaing your case before the Garmin support courts. 1 Quote
JaVaWa Posted Tuesday at 02:00 PM Posted Tuesday at 02:00 PM The Montana 600 is certainly not a two-year-old device, it's 10 to 14 years old (the successor was introduced in 2015). You would have a point if the device wasn't that old... Quote
+ecanderson Posted Wednesday at 03:27 PM Posted Wednesday at 03:27 PM True -- the 600 hasn't been actively marketed since 2015. It's also been almost 4 years since Garmin discontinued the entire Montana 600 series. But there's still no harm in trying. I believe that Garmin still offers a device exchange program that allows users to replace malfunctioning devices with certified refurbished units at a reduced cost. Here's how it used to work: You could submit your current unit's details on Garmin’s exchange website to receive a quote for a replacement. The replacement would be the same model or a compatible alternative. In this case, probably 'compatible' because likely no 600's are available, even refurb'd. Then there were two return options: Standard exchange: 10–14 business days and required sending the old device before receiving the replacement. Immediate ship option: Delivered the replacement in 3–7 business days but requireed a $150 deposit, which was refunded once Garmin verified the returned device. https://support.garmin.com/en-US/exchange/ Quote
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