+justy0707 Posted January 29 Posted January 29 hello, i have to edit my creditcard for the premium membership. but everytime, i click on the button "Update Payment Methode" i get an error. what can i do? Quote
+Viajero Perdido Posted January 30 Posted January 30 You could describe in detail the error, the device you're using, and the path you took to reach the error. 1 Quote
+TeamRabbitRun Posted January 30 Posted January 30 Or you could just contact the company you're trying to pay, instead of the user community. https://www.geocaching.com/help/ Click 'contact us' at the bottom. 1 1 Quote
+Viajero Perdido Posted January 30 Posted January 30 That works for the individual, sure. But the company trying to support the game - and make a living by selling subscriptions - would likely want to know about any obstacles, which might affect more people. Help out if you can. 1 Quote
wandrewlust Posted January 30 Posted January 30 Hello - Chiming in here today - we are aware of payment details not being available at the moment. We have a maintenance window where updating details will be down. From Jan 30 - Feb 5 - if you believe your account needs to be updated before then, contact us at contact@geocaching.com and we can edit your account to allow you to maintain Premium membership until you can update it after Feb 5. 1 Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.