Big84 Posted January 15 Posted January 15 (edited) Hi I have a question regarding purchasing a geocaching premium via the Gift page. This is the method I usually purchase my subscription by as I don't like the auto-renew of other methods. I have emailed the support team, but have had no reply as of yet. Here are the steps I did on Microsoft Edge : Version 131.0.2903.146 1) Go to https://payments.geocaching.com/gift and fill out the form as per below Name: simon Email: ***@***.com Confirm Email: ***@***.com Geocaching Username: Big84 Message to Recipient: msg 2) Press "Continue" at the bottom of the screen 3) This takes you to https://payments.geocaching.com/membership/payment which displays "Error 500" see picture This error can be replicated on Google Chrome Version 131.0.6778.265 and Samsung Internet Version 27.0.0.79 I have cleared my cookies/ cache and logged out of Geocaching.com. The webpage will only work if I am not logged into my account (when it worked in the past) Any suggestions would be appreciated Thanks Simon Edited January 15 by Big84 Update subject title Quote
+Max and 99 Posted January 15 Posted January 15 You are sending a gift to yourself! Isn't there a link to just renew your membership on the website? Quote
Big84 Posted January 15 Author Posted January 15 (edited) 17 hours ago, Max and 99 said: You are sending a gift to yourself! Isn't there a link to just renew your membership on the website? Yes because I do not like the auto-renew option present by the standard method unless that can be turned off? Edited January 15 by Big84 Quote
+Max and 99 Posted January 15 Posted January 15 (edited) I would first figure out how to cancel the auto renew feature! I think you go to whichever app store you purchased it on to cancel it. Manage your Premium membership https://www.geocaching.com/help/index.php?pg=kb.chapter&id=9&pgid=734 Edited January 15 by Max and 99 Quote
+Max and 99 Posted January 15 Posted January 15 29 minutes ago, Big84 said: Yes because I do not like the auto-renew option present by the standard method unless that can be turned off? I have never participated in auto renewal of the membership, so I'm sorry I can't help you more with that. Quote
+GeoTrekker26 Posted January 15 Posted January 15 Some banks allow you to create a one time use virtual credit card, Citi is one, perhaps there are others. I always use the feature when using or trying services that automatically renew. Quote
+Bear and Ragged Posted January 15 Posted January 15 (edited) Renew it. When you're sure it's renewed - sometimes doesn't happen immediately. Go to https://payments.geocaching.com/membership/edit (from your profile page) And you get the option to cancel auto renew. Edited January 15 by Bear and Ragged 1 1 Quote
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