Didn't get Alaska souvenir

[+charliewhiskey]

I found 65 Alaska caches from 3 to 7 September, but did not get the Alaska state souvenir.

 

I logged them through the geocaching app on my iphone.

 

What can I do to fix this?

Edited September 23 by charliewhiskey

[+Max and 99]

1 hour ago, charliewhiskey said:

I found 65 Alaska caches from 3 to 7 September, but did not get the Alaska state souvenir.

 

I logged them through the geocaching app on my iphone.

 

What can I do to fix this

Go to the bottom of this page  and click on contact us. HQ is the only ones who can fix this for you. 

[+charliewhiskey]

Thank you!

[+Corp Of Discovery]

From your profile: "Alaska State Acquired on 12/11/2012"

 

My guess is that you got it at that time since you logged this traveling cache on that date: https://coord.info/GCC6B

 

Maybe it's location was listed as being in Alaska at that particular time?

[+charliewhiskey]

I'd forgotten about that traveling cache.  I logged it in Oregon on that date, but I guess I got a souvenir for other states it traveled through afterwards.

 

HQ pointed out it was there all along, just hidden.  I remember now I'd hidden it because I hadn't yet been to Alaska.  I then forgot about it.  

 

HQ is going to delete it for me, and then I can re-log one of my recent Alaska finds to get the souvenir in its proper place.

 

A silly thing, really, to get worked up over a souvenir, but I was excited about visiting a new state, and one so remote.

 

Thank you both for the help!