App notifications do not show up on Android (v9.60.0)

[+dr.dentz]

Unfortunately the latest update did not fix (my/the) issue on Android with the message center notifications. I just won't get them.

 

See my old thread: 

 

 

I also tried reinstalling the app. After the reinstall the app asked for permission to show notifications which I granted of course.

Again I also disabled the stoppage of app activity when the phone is idle, but is has no effect.

I can wait up to 15 mins and i won't receive a notification.

 

App version 9.60.0 downloaded thru Google Play Store

Phone: Pixel 7a, Android 14 with latest updades

 

Again: iPhone does show the notifications instantly (iPhone SE, iOS 17.6.1, App Version 9.60.0 installed through AppStore)

 

From my point of view it would be great if a dev could share some of the documentation or explain how the notifications work in general.

Am I an exotic user because I use the app on two phones / OS? I have absolutely no clue what the problem could be and it would make so much more sense if I could understand the mechanics and we could bugfix together ..

 

Thanks in advance!

 

 

[+Max and 99]

41 minutes ago, dr.dentz said:

Am I an exotic user because I use the app on two phones / OS?

You are not. We do the same.

[+m_and_w]

I was so hoping that this update was going to fix the issue, but alas it is still not working for me. After the update to 9.60.0, I cleared cache on the app, but did not clear data.

 

I'm having the issue on a Pixel 6, Android 14, latest updates.

 

I also run the app with the same account on a Pixel 3, Android 12, app version is 8.61.0. On there the notifications have been working with no issues.

 

[+Sottiwotti]

I too can confirm that this problem still hasn't been fixed. Samsung A55 here

Edited September 20 by Sottiwotti

[+Treasuremart2]

Hello, I've been looking for a solution to the lack of notifications on my android device. All software is up to date. Battery optimization is turned off. Notifications are all turned on. I receive no notifications of any kind (primarily trying to get message notifications working). I have tried cycling the settings. Logging out and back in. And of course, updating. I see a thread that was closed recently, but unfortunately, this issue is persisting with 9.60.0.

[Keystone]

The above post was originally posted as a separate thread.  I merged it into this existing thread about the same subject.

[+theotherguy]

Came looking for just this problem. I'm in a similar situation as the OP. v9.60.0 of Geocaching App (Android), and not receiving notifications on a Pixel 6, Android v.14.  

[+barefootjeff]

I can also confirm that I'm still not getting Message Centre notifications with v9.60. I'm using a Samsung Galaxy A52 running Android 14.

[SnowstormMK]

The team is aware of the issue and is looking into it.

[+streudelz1222]

Not only does it still not work (I'm on 9.61.0 at the moment), but it's even worse than it was before.  Not only is my phone not giving notifications for the app, but now when I open the app it doesn't even show the blue dot over the message icon if I received a message.  So now I need to actively go to the messenger page to see whether I've received any messages.