+Gill & Tony Posted August 3, 2023 Posted August 3, 2023 Please correct me if I am mistaken, but 1. You cannot write a review until you have completed the adventure. 2. You cannot contact the AL creator from within the App. 3. You cannot write an "Owner Attention" log. Therefore If there is a problem with a stage such that the answer is no longer available and you cannot complete the adventure, you cannot tell the owner about the problem. IF you have a geocaching account and IF you can remember when you get home and IF you can be bothered then you can contact the owner. Solution: add a report button on each stage so you can report the problem. One of my stages has been unavailable for nearly 6 months. I've now fixed it. At least 3 people have failed to complete the adventure, stages 1-3 have more completions than stage 5. 2 1 Quote
+baer2006 Posted August 3, 2023 Posted August 3, 2023 That's unfortunately a well-known deficiency. It has been pointed out more than once, that there is no equivalent to DNF and NM logs, which is a real problem when something is wrong with an AL. 1 Quote
+Mausebiber Posted August 3, 2023 Posted August 3, 2023 (edited) 17 hours ago, Gill & Tony said: IF you have a geocaching account ... If you don't have an account, a report button won't help you It happens to me that the required Info is not available. I open geocaching.com and contact the owner this way. Sometimes I'm lucky and the owner is answering right away and I can continue with the AL, sometimes it takes a long time for the owner to answer. This will not change if a report button is available, don't expect to continue with the AL just you have such a button. Edited August 3, 2023 by Mausebiber Quote
+baer2006 Posted August 3, 2023 Posted August 3, 2023 8 minutes ago, Mausebiber said: This will not change if a report button is available, don't expect to continue with the AL just you have such a button. That's right, but the same is true for DNF/NM logs for geocaches. You don't get a find, but at least others and the CO know that there might be an issue. 1 Quote
+Gill & Tony Posted August 3, 2023 Author Posted August 3, 2023 3 hours ago, Mausebiber said: If you don't have an account, a report button won't help you It happens to me that the required Info is not available. I open geocaching.com and contact the owner this way. Sometimes I'm lucky and the owner is answering right away and I can continue with the AL, sometimes it takes a long time for the owner to answer. This will not change if a report button is available, don't expect to continue with the AL just you have such a button. I see the report button sending an e-mail to the ALO. "User reported a problem with stage name of your adventure Adventure name Maybe they could allow the user to add a short description of the problem. Basically an Owner Attention Required notification. There was never any intent on my part for it to be a two-way street. Quote
+barefootjeff Posted August 3, 2023 Posted August 3, 2023 54 minutes ago, Gill & Tony said: Maybe they could allow the user to add a short description of the problem. I think that's essential, otherwise the owner is just being told "there's a problem" with no idea what the problem might be. It's like those error messages that just say "something went wrong". Quote
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