BUG

[+Gill & Tony]

Please correct me if I am mistaken, but

1.  You cannot write a review until you have completed the adventure.

2.  You cannot contact the AL creator from within the App.

3.  You cannot write an "Owner Attention" log.

 

Therefore

 

If there is a problem with a stage such that the answer is no longer available and you cannot complete the adventure, you cannot tell the owner about the problem.

 

IF you have a geocaching account and IF you can remember when you get home and IF you can be bothered then you can contact the owner.

 

Solution:  add a report button on each stage so you can report the problem.

 

One of my stages has been unavailable for nearly 6 months.   I've now fixed it.  At least 3 people have failed to complete the adventure, stages 1-3 have more completions than stage 5.  

[+baer2006]

That's unfortunately a well-known deficiency. It has been pointed out more than once, that there is no equivalent to DNF and NM logs, which is a real problem when something is wrong with an AL.

[+Mausebiber]

17 hours ago, Gill & Tony said:

IF you have a geocaching account ...

 

If you don't have an account, a report button won't help you

 

It happens to me that the required Info is not available.  I open geocaching.com and contact the owner this way.  Sometimes I'm lucky and the owner is answering right away and I can continue with the AL, sometimes it takes a long time for the owner to answer.

 

This will not change if a report button is available, don't expect to continue with the AL just you have such a button.

Edited August 3, 2023 by Mausebiber

[+baer2006]

8 minutes ago, Mausebiber said:

This will not change if a report button is available, don't expect to continue with the AL just you have such a button.

That's right, but the same is true for DNF/NM logs for geocaches. You don't get a find, but at least others and the CO know that there might be an issue.

[+Gill & Tony]

3 hours ago, Mausebiber said:

 

If you don't have an account, a report button won't help you

 

It happens to me that the required Info is not available.  I open geocaching.com and contact the owner this way.  Sometimes I'm lucky and the owner is answering right away and I can continue with the AL, sometimes it takes a long time for the owner to answer.

 

This will not change if a report button is available, don't expect to continue with the AL just you have such a button.

I see the report button  sending an e-mail to the ALO.  "User reported a problem with stage name of your adventure Adventure name

Maybe they could allow the user to add a short description of the problem.  Basically an Owner Attention Required notification.

 

There was never any intent on my part for it to be a two-way street.

[+barefootjeff]

54 minutes ago, Gill & Tony said:

Maybe they could allow the user to add a short description of the problem.

 

I think that's essential, otherwise the owner is just being told "there's a problem" with no idea what the problem might be. It's like those error messages that just say "something went wrong".