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Can't reply to messages via Email


Propagandaminister

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Posted

Dear Geocaching-Team,

 

when users get a message from other users on the Geocaching platfrom we are receiving an Email from Geocaching.com notifying about the message.

There is an option to reply to the message directly by answering to the notification email.

I used this option a lot, because my De-Googled Android device is not supported by the official Geocaching app.

However, it recently stopped working and I get an automated reply Mail stating that my Emailaddress is not part of this conversation.

 

Digging deeper I found out that Email providers begun to use a feature called "Bounce Adress Tag Validation" which adds a "prvs" Tag to the email address in the return path of the Emails sent.

Hence the geocaching server does not recognize the Email Address correctly.

 

I request Geocaching.com to filter out any tags in front of the Email address on the receiving side on these conversations.

 

Best Regards,

Propagandaminister

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