Cache Owner Dashboard - "filter=" not applied

[+A J Pombo]

When i click on "Low Health Score" my browser redirects to https://www.geocaching.com/play/owner/published and not to https://www.geocaching.com/play/owner/published?filter=publishedLowHealthCaches

 

Same behavior with "Temporary disabled" and "Needs Owner Maintenance". Try with Chrome, Firefox and Brave. 

[+barefootjeff]

I can confirm this bug with the Temporary Disabled alert, as I currenty have one of them. Instead of showing the disabled cache when I click on it, I now get the full list of my current hides.

[+paulohercules]

It's the same here.

[Frau Potter]

Thank you for reporting this issue. We have notified the engineers. 

[+colleda]

One of my caches has been pinged by health score. Is there a way to know which one?

[+A J Pombo]

On 4/17/2023 at 7:16 AM, colleda said:

One of my caches has been pinged by health score. Is there a way to know which one?

I have 3 caches with "low health score" ... can someone help us or should I wait for the reviewer's note when he "temporary disables" that caches?

[+paulohercules]

I detected another abnormal behavior identical to those previously reported: in the "Cache owner dashboard" when I click on "Reviewer note (Unpublished)" the list of unpublished caches opens.

[C2iC]

I currently have no direct access to the unhealthy cache pages on the site. When I access the Owner's Dashboard I can see caches that need maintenance or are in poor health. 

But when I click on the button requires maintenance of the owner I have the list of all my caches installed and not only those concerned by the maintenance ... 

[Keystone]

I merged two threads about the same issue.

[C2iC]

sorry, I'm french and don't see the first thread about this problems ... 

[C2iC]

Any idea when this problem will be solved? It's very complicated to find your caches in bad health when you have published a lot of them!

[+Rustynails]

It used to be when clicking Cache owner dashboard you could see specifically which caches are disabled. That is now screwed up and not visible. Now it list all caches regardless of its status. Another example of updating something and making other things worse. Please fix this. 

[Keystone]

The above post was made as a separate bug report thread.  I merged that thread into this active discussion.

[+Rustynails]

I noticed my post was moved here and see this has not yet been fixed? It's been a few weeks and it continues to be ignored. Since the programmers caused this error they should fix it promptly before starting other projects. This could snowball and lead yet another problem.

[Keystone]

2 hours ago, Rustynails said:

It's been a few weeks and it continues to be ignored.

 

What's your factual basis for this statement?  How do you know for certain that a fix isn't in the process of QA testing, or queued up for the next production release?  (You don't need to answer those questions; in fact, I suggest you don't post again to this thread.)

 

Please be respectful when reporting bugs.  Thanks.

[+Rustynails]

23 minutes ago, Keystone said:

 

What's your factual basis for this statement?  How do you know for certain that a fix isn't in the process of QA testing, or queued up for the next production release?  (You don't need to answer those questions; in fact, I suggest you don't post again to this thread.)

 

Please be respectful when reporting bugs.  Thanks.

The fact that there has been no update as to its status and no fix for almost a month. And I'm being respectful, please don't assume. I will say no more.

Edited April 26, 2023 by Rustynails

[Keystone]

This bug was acknowledged by HQ on April 12th.  Today is April 26th.  That's two weeks.  There are four weeks in a month. 

[+Thallams]

I have the same issue, I have a reviewers note on my dashboard but the filter takes me to a list of all my caches. I thought I had cleared this with OM but can’t see what cache the outstanding one relates to so I can confirm this.

[+Visyl]

Hi,

Is there any update on this problem ?

It's still an issue today. It's very complicated to find which caches need attention in the list of all our caches when we have hundreds of them.

Thanks for your help.

[Frau Potter]

Our engineers are looking into a solution for this issue. We hope for a fix soon. 

Thanks for your attention to your cache hides. We appreciate your diligence!

[+A J Pombo]

On 5/1/2023 at 8:58 PM, Frau Potter said:

Our engineers are looking into a solution for this issue. We hope for a fix soon. 

Thanks for your attention to your cache hides. We appreciate your diligence!

 

I have 6 caches with "low health score". Please, can someone, inside GS-HQ, send me the list of these 6 caches?

Thanks

Edited May 7, 2023 by A J Pombo

[+BlitzMar2010]

I am having the same problem please can this be solved as it’s very irritating. One way round it at the moment is pretending I’ve hidden a cache and a list of caches that have problems comes up but not ideal .

I will be very grateful when resolved and thank you in advance 

[C2iC]

A solution in the meantime to be able to visualize the caches that need maintenance or that are disabled is to go through the following link:  https://www.geocaching.com/hide/cachemaintenance.aspx

[+OusKonNé & Cétyla]

On 4/9/2023 at 2:55 AM, A J Pombo said:

When i click on "Low Health Score"...

 

Where is the "Low Health Score" Link ou Button ?

 

I would like to try this link but I can't find it.

[+A J Pombo]

2 hours ago, OusKonNé & Cétyla said:

 

Where is the "Low Health Score" Link ou Button ?

 

I would like to try this link but I can't find it.

 

https://www.geocaching.com/play/owner

[+A J Pombo]

4 hours ago, C2iC said:

A solution in the meantime to be able to visualize the caches that need maintenance or that are disabled is to go through the following link:  https://www.geocaching.com/hide/cachemaintenance.aspx

Yes, we can use this for "disabled" and " need maintenance" caches but not for the caches in the list of "low health score".

[Frau Potter]

The engineering team is working on a fix and hopes to have this out within the next few days.

[Frau Potter]

Quick update - the fix was pushed to production. 

 

Now you can use the filters to help you do maintenance on your caches again! 

[+OusKonNé & Cétyla]

2 hours ago, A J Pombo said:

 

https://www.geocaching.com/play/owner

 

I don't know why but I don't have the same layout on my Cache owner dashboard ????

 

Edited May 8, 2023 by OusKonNé & Cétyla

[Frau Potter]

11 minutes ago, OusKonNé & Cétyla said:

 

I don't know why but I don't have the same layout on my Cache owner dashboard ????

 

 

The specific filters only show up if you have caches that have been marked as needing maintenance, are currently disabled, have an unanswered Reviewer Note, or are low health. 

[+OusKonNé & Cétyla]

52 minutes ago, Frau Potter said:

 

The specific filters only show up if you have caches that have been marked as needing maintenance, are currently disabled, have an unanswered Reviewer Note, or are low health. 

 

OK, thank you for your prompt reply!

[+A J Pombo]

4 hours ago, Frau Potter said:

Quick update - the fix was pushed to production. 

 

Now you can use the filters to help you do maintenance on your caches again! 

Yes, it's fixed. Thanks