+Tprints Posted February 24, 2023 Share Posted February 24, 2023 I can't create a new Adventure Lab as I keep getting that dang 500 Error. I was able to create the opening page but none of the 5 stops after that. I usually use Chrome but also tried out MS Edge with the same result. Help! Quote Link to comment
Bolek_CZ Posted February 24, 2023 Share Posted February 24, 2023 (edited) same problem :-( , but I can't even create a opening page Edited February 24, 2023 by Bolek_CZ clarification Quote Link to comment
+RetiredGuy Posted February 24, 2023 Share Posted February 24, 2023 I think that there may be a temporary problem with the HQ server. It had been working fine through yesterday morning but is failing this morning with an Error 500. Quote Link to comment
Frau Potter Posted February 24, 2023 Share Posted February 24, 2023 Thank you for letting us know. We have notified the team. Quote Link to comment
Oceansazul Posted February 24, 2023 Share Posted February 24, 2023 The team has just released an update. We hope this will resolve the issue. Thanks again for letting us know about it. Quote Link to comment
+Tprints Posted February 24, 2023 Author Share Posted February 24, 2023 Yay! It's working again. Quote Link to comment
+RetiredGuy Posted February 24, 2023 Share Posted February 24, 2023 Still not working for me. If I click on "Delete Test", I still get the Error 500. Tried in both Chrome and Firefox. Quote Link to comment
+Team Glandouillage Posted February 25, 2023 Share Posted February 25, 2023 Whether on Chrome or Edge I always have the same problem, it does not delete the test and it grinds up to error 500 :'( Quote Link to comment
Oceansazul Posted February 27, 2023 Share Posted February 27, 2023 (edited) Thank you for sharing the issue with "Delete Test'. This appears to be a separate issue from the fix we released on Friday. We are investigating this as well. Edited February 27, 2023 by Oceansazul spelling Quote Link to comment
+=Andy_R Posted February 27, 2023 Share Posted February 27, 2023 (edited) I am also having this problem. To be clear I'm getting a 500 error, but it when I try to create a test lab, and then try to delete the test. I'm getting the following message This is a test copy of Adventure \"?????\". It is for testing use only. Note: There have been changes made to the source Adventure since this Test Adventure was created. To see those changes, click \"Delete Test\" and then recreate the Test from the Source Adventure. When I then try to delete the test it sends me to a 500 error. Edited February 28, 2023 by =Andy_R Quote Link to comment
+ari54321 Posted March 3, 2023 Share Posted March 3, 2023 Our team has identified a fix for this issue. Please try deleting your test Adventure again and let us know if you continue to get an error. Quote Link to comment
+RetiredGuy Posted March 3, 2023 Share Posted March 3, 2023 Yes, fixed. Thanks! 1 Quote Link to comment
+=Andy_R Posted March 3, 2023 Share Posted March 3, 2023 Fixed for me too, thanks. 1 Quote Link to comment
+rimvydas52 Posted April 28, 2023 Share Posted April 28, 2023 Hi. I can't open the Adventure builder in my mobile browswer(personal computer too). Appears a note "Error 500". My request resulted in an error. Please help! Quote Link to comment
+ari54321 Posted April 28, 2023 Share Posted April 28, 2023 2 hours ago, rimvydas52 said: Hi. I can't open the Adventure builder in my mobile browswer(personal computer too). Appears a note "Error 500". My request resulted in an error. Please help! This appears to be an issue specific to your account. Please contact us through the Help Center for further information and assistance with this issue. Quote Link to comment
+qwertyuiopasdfghjk66 Posted November 19, 2023 Share Posted November 19, 2023 (edited) If I go to labs.geocaching.com I get the same 500 error screen. Tried reloading and clearing cookies but error still comes up. Edited November 19, 2023 by qwertyuiopasdfghjk66 Quote Link to comment
+Max and 99 Posted November 19, 2023 Share Posted November 19, 2023 5 hours ago, qwertyuiopasdfghjk66 said: If I go to labs.geocaching.com I get the same 500 error screen. Tried reloading and clearing cookies but error still comes up. I want to know how to pronounce your name! 1 Quote Link to comment
+qwertyuiopasdfghjk66 Posted November 20, 2023 Share Posted November 20, 2023 3 hours ago, Max and 99 said: I want to know how to pronounce your name! We don't exactly know either! Quote Link to comment
+qwertyuiopasdfghjk66 Posted November 28, 2023 Share Posted November 28, 2023 Dont worry it works now Quote Link to comment
+MarsouinThP Posted September 14 Share Posted September 14 Bonjour, J'ai un problème erreur 500. Ma lab est créée, la première, hier en mode test sur le terrain pas de problème mais aujourd'hui pour corriger impossible, une page d'accès avec pseudo et mot de passe est demandé et lorsque j'arrive à ouvrir un point pour modification erreur 500. Est-il possible de modifier alors qu'elle n'est pas publique l'option séquentielle en non séquentielle. Cordialement Quote Link to comment
+thebruce0 Posted September 15 Share Posted September 15 9 hours ago, MarsouinThP said: Bonjour, J'ai un problème erreur 500. Ma lab est créée, la première, hier en mode test sur le terrain pas de problème mais aujourd'hui pour corriger impossible, une page d'accès avec pseudo et mot de passe est demandé et lorsque j'arrive à ouvrir un point pour modification erreur 500. Est-il possible de modifier alors qu'elle n'est pas publique l'option séquentielle en non séquentielle. Cordialement This is an old thread. Here is the current discussion: Quote Link to comment
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