+Gill & Tony Posted December 30, 2022 Share Posted December 30, 2022 I visited a location yesterday, gave an incorrect answer and got the failure message. When I made another attempt and hit "Submit", nothing happened. No response. I drove home and tried again, no response. I restarted the phone and opened the app again, entered another incorrect attempt. Got the wrong answer message. Tried a third attempt and, again, no response. Has there been a change such that I can only make one try at an answer? Am I doing something wrong (apart from getting answers wrong)? Help, please. Quote Link to comment
+barefootjeff Posted December 30, 2022 Share Posted December 30, 2022 I noticed the same thing yesterday after entering an incorrect answer. Eventually, when I figured out the correct answer, it accepted that okay and moved on to the next stage. It seems, with multiple incorrect answer, you now only get one "incorrect answer" message and then any incorrect answers after that it just looks like nothing has happened when you tap "Submit". It was pretty disconcerting at the time. 1 Quote Link to comment
+Gill & Tony Posted December 30, 2022 Author Share Posted December 30, 2022 (edited) OK, That would explain it. It does sound more like a bug than a feature. Sometimes, getting a correct answer takes a while, several second on occasion. Confusing for sure. I hope it is a bug and it gets fixed. Edited December 30, 2022 by Gill & Tony Quote Link to comment
+TommyGator Posted December 30, 2022 Share Posted December 30, 2022 Had the same thing happen to me yesterday. It is quite aggravating, because the app tends to "hang" (i.e., become unresponsive for some period of time) and not getting a response from a "submit" looks just like another "hang." It was particularly annoying when one of the required answers was not clearly defined from the info at the spot and I had to keep trying many different ways of saying the same thing, in an attempt to find the one the CO used. It took several app restarts (along with some choice comments to myself) before I realized that the app wasn't "hanging," but just ignoring me. I, too, hope it is merely a bug, and not an intended "feature." 1 Quote Link to comment
+Max and 99 Posted December 30, 2022 Share Posted December 30, 2022 This is a frustrating bug! Quote Link to comment
+c-h-b Posted December 30, 2022 Share Posted December 30, 2022 Same phenomenon here Quote Link to comment
+dagger38 Posted December 30, 2022 Share Posted December 30, 2022 Had the same thing allready a week ago. Then i restrted the app after every wrong anwer. After that i saw on facebook that you simply can give in the correct answer after tha...annoing! Quote Link to comment
+HHL Posted December 30, 2022 Share Posted December 30, 2022 I can confirm this bug. This is particularly annoying when running a sequential AdLab and the experience ends midway. Quote Link to comment
ari54321 Posted December 30, 2022 Share Posted December 30, 2022 Thank you for your reports. This does appear to be a bug—the team is aware of the issue and is looking into it. We have heard from most reports that the app will accept the correct answer as expected, so gameplay is still possible despite the missing warning message for incorrect answers. Please let us know if you are unable to complete a Location even with the correct answer. Quote Link to comment
+Rustynails Posted January 1, 2023 Share Posted January 1, 2023 Yep, frustrating. It's still happening and another of example of updating without fully understanding the consequences. 1 Quote Link to comment
+PlasmaWave Posted January 10, 2023 Share Posted January 10, 2023 (edited) Still showing the same problem as of January 10th ... it would be really worthwhile if Groundspeak had a Beta Test Group similar to Cachly, where most bugs are found by members of the test group before updates/added features are released to users. Edit: Thanks to an eagle-eyed contributor, it appears the Android version of the Lab App invites users to join a Beta test group but this doesn't seem to extend to users of the Apple version! Edited January 10, 2023 by PlasmaWave 2 Quote Link to comment
+Gill & Tony Posted January 18, 2023 Author Share Posted January 18, 2023 On 12/31/2022 at 5:52 AM, ari54321 said: Thank you for your reports. This does appear to be a bug—the team is aware of the issue and is looking into it. We have heard from most reports that the app will accept the correct answer as expected, so gameplay is still possible despite the missing warning message for incorrect answers. Please let us know if you are unable to complete a Location even with the correct answer. Hi Is there any news whether this has been fixed, or if there is an ETA for a fix? Thanks Quote Link to comment
ari54321 Posted January 18, 2023 Share Posted January 18, 2023 8 hours ago, Gill & Tony said: Hi Is there any news whether this has been fixed, or if there is an ETA for a fix? Thanks The bug has been fixed in a new release we rolled out last week (app version 1.3.46). If you continue to experience the bug after updating, please uninstall and reinstall the app. Let us know if the issue persists. 2 1 Quote Link to comment
+Gill & Tony Posted January 18, 2023 Author Share Posted January 18, 2023 4 hours ago, ari54321 said: The bug has been fixed in a new release we rolled out last week (app version 1.3.46). If you continue to experience the bug after updating, please uninstall and reinstall the app. Let us know if the issue persists. Excellent! Thanks for fixing this. Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.