[Bug] Sign out missing on mobile page

[+capoaira]

I tried to log out from the geocaching page on my mobile phone today, but the button was missing.

I reproduce it at Home, and it looks like the button is still there (see hover and HTML) but not filled with text:

[+Max and 99]

When I use my chrome browser to view a geocache page here's where I see the sign out option, although I have a vague recollection of not seeing it there recently: 

 

And when I'm not on a specific cache page I still see it here: 

Edited September 11, 2022 by Max and 99

[+capoaira]

On 9/12/2022 at 12:43 AM, Max and 99 said:

When I use my chrome browser to view a geocache page here's where I see the sign out option, although I have a vague recollection of not seeing it there recently: 

 

And when I'm not on a specific cache page I still see it here: 

As I wrote, the bug is on the mobile webpage on Smartphones/Mobile Phones. Of course it's possible to change in desktop mode, but as workaround until the bug is fixed and not als solution.

 

The old pages doesn't support the responsive header, because the pages it self aren't responsive. So the bug is not visible on that pages

Edited September 13, 2022 by capoaira

[+kunarion]

15 hours ago, Max and 99 said:

When I use my chrome browser to view a geocache page here's where I see the sign out option, although I have a vague recollection of not seeing it there recently

 

Is it working in Android?  I tried it in Chrome, Safari, and Alook on my iPhone 8, and got the same bug that the OP mentions, at least on the New Search page (Home page).  This is when using the Mobile site.  It's fine in Desktop Mode.

 

On my phone, I first tap the hamburger icon, and a drop-down menu appears.  Scroll to the bottom and the text "Sign Out" is invisible, but I can log out when I tap the spot where it should be.

 

 

 

 

Edited September 12, 2022 by kunarion

[+Max and 99]

5 hours ago, capoaira said:

As I wrote, the bug is on the mobile webpage on Smartphones/Mobile Phones.

That's what I tested it on. 

26 minutes ago, kunarion said:

Is it working in Android?

Ok, it seems I get the option to log out on every page except from the search map? 

[+kunarion]

1 hour ago, Max and 99 said:

That's what I tested it on. 

Ok, it seems I get the option to log out on every page except from the search map? 

 

On the phone, "Sign Out" doesn't seem to be available everywhere, and maybe that's normal.  The good news is it has reappeared on the cache page map!  There's a bold "Sign Out" in a small font.  Maybe it's being worked on as we speak?  It's not on the landing page yet.

 

 

 

The OP's invisible button seems to be a bug, and it's a confusing one, but maybe not too serious.  I hardly ever "sign out" of the Geocaching web site on my phone.  More often I find I'm already signed out and need to sign in.  But if I decide to sign out, I would prefer at least the start page to have that button in view.

 

Edited September 12, 2022 by kunarion

[+capoaira]

Hm, ok. I test a bit more pages and it looks like all mobile menus (hamburger icon) are missing the text in the butten except the pages create completely with react.js e.g. search map, lists, cod, hide. The buttons are still there and clickable, but invisible.

[+Sorglos02]

I am also missing the sign out at my mobile. It is possible to logout with the "invisible button".

Is it possible that somebody of your engineers can fix it and show the correct logout text?

[+capoaira]

On 10/20/2022 at 10:42 AM, Sorglos02 said:

It is possible to logout with the "invisible button".

Yes, you can click the position where the button should be.

 

As I wrote in previous Posts, the button just missing text, but is still there.

 

I know there are some workarounds and more important bugs, but it would be nice to at least get some feedback when the bug is pushed to the engineers. Please, a little status update?!

[worrellsquirrel]

Hello! 

 

Our engineers are currently aware of this issue and are looking into a fix. Thanks for your patience in the meantime.