Click on message notification does not open the app

[+Aurorawandert]

Hallo,

seit dem Neustart der App kann ich keine Nachrichten mehr aus der App an eine Person schreiben, deren Profil ich anklicke.

Das Nachrichtenfeld öffnet sich zwar, aber die Tastatur nicht, so dass ich nichts schreiben kann. Das Problem besteht sowohlvom Smartphone aus als auch vom Tablet.

 

Das Messagecenter funktioniert einwandrei, aber "Nachricht an den Owner" nicht. Oder auch nicht, wenn ich eine Person aus den Fundlogs anklicke, um sie anzuschreiben.

 

Smartphone: Huawei, Mate 10 pro, Android-Version 10

 

[+CAVinoGal]

9 hours ago, Aurorawandert said:

Hallo,

since restarting the app I can no longer write messages from the app to a person whose profile I click on.

The message box opens, but the keyboard doesn't, so I can't type. The problem exists both from the smartphone and from the tablet.

 

The message center works fine, but "message to the owner" doesn't. Or not when I click on a person from the fund logs to write to them.

 

Smartphone: Huawei, Mate 10 pro, Android-Version 10

 

 

I am seeing the same behavior - 

Official app Version 9.2.0, Android 12, Google Pixel 4a

[+Max and 99]

I just realized that my post earlier never went through. I too started experiencing this yesterday. I need it back!

[+woylon]

When I get a new message and click on the notification on my Android phone, the notification closes and I get back to the home screen, but the geocaching app does not open. With all other apps this works fine on my phone!

 

I use a Samsung A51 with Android 12.

[geoawareUSA9]

Merging related threads

[+Pawoti]

I cannot write messages to an owner via app

I tried to reinstall the app but it did not help

has anyone an idea?

other problem: I solved some mysteries, but when I want to navigate to the final, the app leads me to the original coords.

[Keystone]

I moved this thread from the Geocaching.com Website bug reporting and feature suggestions forum.

[geoawareUSA9]

Merging related topics, again.

[+jy09]

 

C'est pareil pour moi le clavier n'apparaît ni en cliquant sur le nom du propriétaire ni en utilisant le bouton contact.

Edited May 17, 2022 by jy09

[+Steffikus]

Ich habe vor kurzem ein Update gemacht und nun kann ich den Owner nicht mehr Kontaktieren 🙈. Das ist echt mies und ich sehe hier sind so einige mit der selben Geschichte. Ich hoffe es kommt bald mal Hilfe. Hier mit Xiaomi 11 und Android Version 12. Xiaumi Version 13.0.4

[+Syroit]

Same here. 
Sending is message in the message board, n o problem, sending to the CO by clicking "send message" in an cache is not possible.

Version 9.2.0
Android 11
OnePlus DN2103 (Nord2)

I live in The Netherlands.

[+hikecycletri]

Same problem on my Android. I have to open the cache in the browser to send a message. Has HQ acknowledged this bug, yet? I would simply like to know that they have replicated and are working to fix it.

Edited May 20, 2022 by hikecycletri
typo

[+Max and 99]

1 hour ago, hikecycletri said:

Same problem on my Android. I have to open the cache in the browser to send a message.

Exactly. Such an inconvenience. 

[Frau Potter]

We have notified the engineering team and hope for a fix soon.