Can't "Save & Preview" edited new cache

[+yxza]

Hello, I'm creating a new cache and run into some problems. The cache is almost ready, I just wanted to add a background picture to it. I drag and drop the image or browse for it and when I click "Save & Preview" I get:

Server error in '/' application.
Runtime Error

Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.
OK, so I backout all the way into the nonedited cachedescription and try to edit once more. This time I only change one character and click "Save & Preview", no problem.
I do the same procedure again but add the picture, same error.
Tried to log out and back in, same problem. Restart browser, same problem. Deleted cookies from geocaching.com, same problem.
Any idea anyone?

yxza

[+barefootjeff]

Someone else reported the same problem recently in this thread which they later determined was due to the image they were trying to upload as their background. What is the size (both in pixels and file size) of the image you're trying to upload and what format is it?

[+yxza]

size is approx 22K, and pixels are 450x256

strange - just tried another image 17K, 440x660. that worked. apperently something is botched up with some images. question - where and what?

Edited March 9, 2022 by yxza

[+Lostboy1966]

Maybe a corrupt background image? If it is something you downloaded, maybe get another copy? Any odd characters in the file name of the image? Try a rename if so, perhaps.