"Your lists" link broken in (new) dashboard

[+Fobrokel]

The displayed link is: https://www.geocaching.com/account/dashboard#

The link should be: https://www.geocaching.com/plan/lists

 

Kind regards

Fobrokel

Edited February 15, 2022 by Fobrokel

[+capoaira]

I agree. I often use right mouse click => open in a new tab. Then I always got the dashboard. It is really annoying. The normal click on the link works and I get the list page.

[+Fobrokel]

I think I should illustrate what I mean: the attached screenshot is the lower left area of the Geocaching dashboard on the website, and you can see the wrong link that is displayed when you hover/click the "Your lists" menu item.

[+capoaira]

On 2/15/2022 at 5:27 PM, HHL said:

Yes, it's just the mover wording that is wrong. The link itself works as expected.

But only for normal click. Open in a new tab does not work.

[+Fobrokel]

2 hours ago, capoaira said:

But only for normal click. Open in a new tab does not work.

Nope, nothing works. Mouseover, click and open in a new tab do not open the lists but just remain in the dashboard.

[+niraD]

17 minutes ago, HHL said:

Do a Right-click instead.

Yeah, because interacting differently for one broken website makes for great usability on the web...

[+Fobrokel]

23 minutes ago, HHL said:

Do a Right-click instead.

Click and open in a new tab is a right click - not working. Groundspeak should replace the wrong https://www.geocaching.com/account/dashboard# link but it seems that removing an obvious bug is not straightforward for them.

 

I may be wrong but things should be easier in the "Bug reports and feature discussions > Website" forum, shouldn't they?

Edited February 17, 2022 by Fobrokel

[worrellsquirrel]

Thanks for reporting this issue. I have passed along the info to our engineers.

[+rich-c]

i informed geocaching hq about it and sent details as it is happening to me but waiting on a reply as i cannot open my lists

[+rich-c]

cancel that just checked the now and mine is working again

[+Fobrokel]

Nothing has changed so far. I wonder how long it will take to simply fix a broken (or inaccurate) link ...

[+2Abendsegler]

15 hours ago, Fobrokel said:

Nothing has changed so far. I wonder how long it will take to simply fix a broken (or inaccurate) link ...

That doesn't seem to be an urgent problem to me and there is also a workaround. Perhaps all developers and testers are concerned with more important issues. 😉

[+Fobrokel]

21 hours ago, 2Abendsegler said:

That doesn't seem to be an urgent problem to me and there is also a workaround. Perhaps all developers and testers are concerned with more important issues. 😉

Requests from Premium Members (=paying customers) should always be considered high priority, and urgency is a subjective category. I do blame Groundspeak for poor customer service.

[+2Abendsegler]

15 hours ago, Fobrokel said:

Requests from Premium Members (=paying customers) should always be considered high priority, and urgency is a subjective category. I do blame Groundspeak for poor customer service.

I can see that you're unfamiliar with the business of software companies. Of course, not all requests from premium members can be treated with high priority. This is obvious, if only because the company only has a certain amount of capacity. Problems that make working in parts very difficult, for example, are treated with high priority. That is not the case here. This is a little problem you can easily bypass.

With 30 coins, you can't expect Groundspeak to jump out immediately with this small things. If you want more, you should be prepared to spend a little more money.

Maybe Groundspeak offers a different membership with faster response and resolution times for you. 🤭

 

I don't think that Groundspeak offers poor customer service, in this case. 😊

Edited February 23, 2022 by 2Abendsegler

[+Fobrokel]

Finally, they have fixed it. Big hug to Groundspeak!

[+thebruce0]

To note - the link works as the developers intended it to - that is, by normal click. HQ developers seem to tend to want to intercept standard HTML and browser functionality for their own. They intercepted the left-click to continue on to the intended destination manually. To do that a common convention is to make the HREF="#" and programmatically change the browser location. Of course, that breaks any other browser functionality that relies on a legitimate href value, like the right click context menu, or middle click. The issue has been noted in other updates.

To be fair, it's really just a desktop function, and if dev mentality is mobile/touch interface, they may not consider that.

[+niraD]

12 minutes ago, thebruce0 said:

To note - the link works as the developers intended it to - that is, by normal click. HQ developers seem to tend to want to intercept standard HTML and browser functionality for their own. They intercepted the left-click to continue on to the intended destination manually. To do that a common convention is to make the HREF="#" and programmatically change the browser location. Of course, that breaks any other browser functionality that relies on a legitimate href value, like the right click context menu, or middle click. The issue has been noted in other updates.

To be fair, it's really just a desktop function, and if dev mentality is mobile/touch interface, they may not consider that.

This forum really needs a "Sad" response.

[+ChriBli]

5 hours ago, thebruce0 said:

To be fair, it's really just a desktop function, and if dev mentality is mobile/touch interface, they may not consider that.

Don't mobile users use the app? I don't see why the site has to be crippled for mobile use.