messagecenter won't give push notification on telephone

[+Heidevlinder]

Since I have a new phone (Samsung A52) I don't get push notifications from the geocaching app anymore (other apps work fine).

I already emptied the cache and switched off the battery optimalization, but unfortunately that made no difference.

Has anybody the same problems or has someone an idea how to tackle this?
Now, I see the messages in my email which is often too late when geocachers in the field have a question about one of my caches

[+barefootjeff]

See this thread. It's been an ongoing problem for some months at least.

[+TorqueMaster]

Still a problem - no push notifications of received  messages.  Android 10 Moto.

 

Followup --

I turned off battery optimization for the app, no effect on the problem:

• New message notification does not show on any home or lock  screens
• No new message notification on the home screen of the Geocaching app!
• If I open the "Messages" part of the app, there and only there do I see a dot indicating a new message from another user.

 

 

Edited May 1, 2021 by TorqueMaster
Added followup

[+BryPez]

Same issues here despite many attempted fixes.  Samsung Galaxy S7 - push notifications do not show up - only way to see if there are any new messages is to open messages in the app. 

[Team_Rhoeny]

Hello, I also have the problem. I don't get notifications from the app (notifications are turned on in settings). Luckily my app is linked to my email inbox and I get an email from HQ for new messages.