+x_xenolith_x Posted March 27, 2021 Share Posted March 27, 2021 What happened to the site,.. Option for NM, Archive is missing from the drop down box. can only log: note find didn't find Has Needs Maintenance and Needs archived been removed from the website? Quote Link to comment
+Max and 99 Posted March 27, 2021 Share Posted March 27, 2021 (edited) 18 minutes ago, x_xenolith_x said: What happened to the site,.. Option for NM, Archive is missing from the drop down box. can only log: note find didn't find Has Needs Maintenance and Needs archived been removed from the website? On the website click on report a problem. Edited March 27, 2021 by Max and 99 Quote Link to comment
+x_xenolith_x Posted March 27, 2021 Author Share Posted March 27, 2021 options are not available on PC for NM. Archive.. Quote Link to comment
+Max and 99 Posted March 27, 2021 Share Posted March 27, 2021 4 minutes ago, x_xenolith_x said: options are not available on PC for NM. Archive.. Did you see my screenshot above? Quote Link to comment
+x_xenolith_x Posted March 27, 2021 Author Share Posted March 27, 2021 Even the "contact us page" is not working link does not work. Quote Link to comment
+Max and 99 Posted March 27, 2021 Share Posted March 27, 2021 If you click on the opt-out button you then get these choices: 1 Quote Link to comment
+Max and 99 Posted March 27, 2021 Share Posted March 27, 2021 I cannot click on the contact us link either. But the good news is I can click on the help center which also has a working link to the contact us option. 1 Quote Link to comment
+x_xenolith_x Posted March 27, 2021 Author Share Posted March 27, 2021 Just now, Max and 99 said: If you click on the opt-out button you then get these choices: PC log doesn't work, as stated at the beginning of the post. Quote Link to comment
+Max and 99 Posted March 27, 2021 Share Posted March 27, 2021 Well I'm not using the app this is on my browser. Quote Link to comment
+x_xenolith_x Posted March 27, 2021 Author Share Posted March 27, 2021 Just now, x_xenolith_x said: PC log doesn't work, as stated at the beginning of the post. looks like an moble device app and not a personal computer... Quote Link to comment
+x_xenolith_x Posted March 27, 2021 Author Share Posted March 27, 2021 6 minutes ago, Max and 99 said: If you click on the opt-out button you then get these choices: I do not have the pictured options on my windows computer. this look like a smartphone app Quote Link to comment
+x_xenolith_x Posted March 27, 2021 Author Share Posted March 27, 2021 31 minutes ago, Max and 99 said: On the website click on report a problem. Look like a mobile app and not a desktop.. Quote Link to comment
+Max and 99 Posted March 27, 2021 Share Posted March 27, 2021 Alright. Here's the desktop view: Quote Link to comment
+x_xenolith_x Posted March 27, 2021 Author Share Posted March 27, 2021 15 minutes ago, Max and 99 said: Did you see my screenshot above? looks like a mobile app.. issue is with logging in a PC. I don't use any mobile app and log ONLY from GSAK and the website. So why is the option removed from the bottom of the website to contact Groundspeak? Quote Link to comment
+x_xenolith_x Posted March 27, 2021 Author Share Posted March 27, 2021 4 minutes ago, Max and 99 said: Alright. Here's the desktop view: This is not from a computer.. Quote Link to comment
+Max and 99 Posted March 27, 2021 Share Posted March 27, 2021 Just now, x_xenolith_x said: This is not from a computer.. I am sitting at my computer. My desktop. The big big bulky thing in my kitchen. Yes, it IS a computer. 1 Quote Link to comment
+barefootjeff Posted March 27, 2021 Share Posted March 27, 2021 On the logging page, click on where it says Report a problem on the right hand side between the log window and the trackables window. This will then bring up some predefined NMs (container is damaged, cache might be missing, etc.) depending on the log type, as well as options for Cache should be Archived and Other for anything not covered by the available options. Quote Link to comment
+Max and 99 Posted March 27, 2021 Share Posted March 27, 2021 Exactly what I said in my first post. ? 1 Quote Link to comment
+searcherdog Posted March 27, 2021 Share Posted March 27, 2021 I see the same logging screen as Max and 99 using my laptop. As for the Contact Us ... do you mean the banner at the bottom of each cache page which shows four headings and then clickable links underneath? Quote Link to comment
+Max and 99 Posted March 27, 2021 Share Posted March 27, 2021 Just now, searcherdog said: I see the same logging screen as Max and 99 using my laptop. As for the Contact Us ... do you mean the banner at the bottom of each cache page which shows four headings and then clickable links underneath? Good catch. I thought I'd remembered being able to click on contact us but maybe I just imagined it. It appears you are exactly right! Quote Link to comment
+Team Geofrog Posted March 27, 2021 Share Posted March 27, 2021 If you're not already writing a log, such as a found it, then clicking there's a problem, you don't get the options. If you want to post an NM or Archive, then in your new log, you have to click opt-out in the top right to get the old logging options. It's stupid. Quote Link to comment
+Isonzo Karst Posted March 27, 2021 Share Posted March 27, 2021 (edited) Windows desktop, Firefox @x_xenolith_x On the website, there's Old Logging and New Logging. If you're mostly logging through GSAK I believe that you can ask to default to Old Logging. Logging directly from the site, you absolutely can default to old logging (on the logging page, see "opt out" in the upper right). On Old Logging, the pull down on a cache you don't own is Found it, DNF, Write Note, NM, NA Old logging page has the bottom navigation bar,(ie contact us) new logging page does not - it's been optimized for phones (less info, more white space). I suspect that at some point, Old Logging will disappear, I hope that they revise "new" to be easier to use. On a cache that you own, to update coords you MUST use New Logging - the Update Coords log does not appear in old logging, since they did away with "add a waypoint to this log". Edited March 27, 2021 by Isonzo Karst 1 Quote Link to comment
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