E-Mail in Pocket Queries

[+capograph]

I recently changed my email in the settings. Since then I can no longer select an email when creating pocket queries.

 

I tried adding other addresses, even the old one that I had removed, but nothing changes.

 

Where is the error? What do I have to set? If the field is not filled with an email (which is only possible via drop down) I get an error message when creating the pocket query.

 

Thanks for your support.

[+Kalkendotters]

Only emailadresses that are validated are shown in the list.

You can try to revalidate your emailadress.

If that does not work, you have to contact Groundspeak so they can investigate why your emailadress is not marked as validated

[+capoaira]

This is a general issue. I have the same problem for months, but the PQ will be create also without the email.

[+Lystholm]

On 2/6/2021 at 12:17 PM, capograph said:

I recently changed my email in the settings. Since then I can no longer select an email when creating pocket queries.

 

I tried adding other addresses, even the old one that I had removed, but nothing changes.

 

Where is the error? What do I have to set? If the field is not filled with an email (which is only possible via drop down) I get an error message when creating the pocket query.

 

Thanks for your support.

 

 

 

I have the same problem

[+capograph]

Thanks everybody!