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Kiwikatze7

Problems with souvenirs

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Posted (edited)

Not all new souvenirs were shown in the app so i reinstalled the app 2 days ago. Now there are NO SOUVENIERS shown at all. What can i do now? 

 

Version 8.34.0
Android 8.0.0
samsung SM-G930F

Edited by Kiwikatze7
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Wait?

 

I don't think it's going to be a huge issue, and if there are multiple people with the same problem it'll be resolved sooner or later. The souvenirs on your account should still be listed in your file, and should display when the issue is fixed.

 

The only other suggestion I would have suggested was to either re-start or re-install but that's what has caused your issue. My bet is they'll probably start showing up again soon.

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Have you tried to clear the cache and data in app settings? Sometimes a reinstall will still use the old info from the previous install. Anytime you uninstall an app from  your phone, you should always restart your phone before re installing it. Samsung SM-G940F is a Samsung S9, right?

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