Caches on map not loading

[+Kingofgame73]

In the app when I scroll to a new location on the map, the caches used to automatically load based on where I was. It seems in the past few weeks they either dont load when I move around or it takes like 5 minutes for them to load. Is anyone else experiencing this? If so, have you found a way to fix it?

[+CAVinoGal]

Occasionally this happens to me, and it's usually due to low signal.  A few things you might try if this doesn't seem to be the issue:

• Log out of the app and then log in again
• Restart the phone
• Check to see that you are using the latest version of the app
• Uninstall and reinstall the app

[+GoGayleGo]

I just started having this problem within the past week, seemingly for no particular reason, but now it's happening wow consistently. Very frustrating.

[+OneEighth]

I have also had this happen to me recently. 

[+trekkerdmc]

I too, have noticed this lately. I just did the most recent update and it seems a bit better.

[+JL_HSTRE]

This has been a problem for me since about New Years. I have the latest version. 

 

When it happened this morning, logging out then back in immediately fixed the problem. 

Edited February 7, 2021 by JL_HSTRE
More info

[+stormcrow50]

While this happens on my phone i go to Filters, call up geocache types hit apply and then the next screen also has an apply bar, I hit this and all caches appear

[+waynet_az]

Likewise here.  Just started happening several days ago.  Will try the suggestions.

[Lynx Humble]

On 2/14/2021 at 2:34 PM, stormcrow50 said:

While this happens on my phone i go to Filters, call up geocache types hit apply and then the next screen also has an apply bar, I hit this and all caches appear

Thanks for the workaround.

 

I also have that issue on Android 8.0 App Version 8.38.2

[+Invisible13]

Yep, myself and a friend have the same issue. We clear filters and refresh and it usually works. But if you scroll on the map it does it again.

Definitely an irritating one, prefer them all loading as I scroll.

[+hzoi]

I've seen this as well, and it's frustrating - especially since I'm starting to rely more on my phone these days.

 

I wonder if it's a traffic issue. I normally don't have this come up during the week, usually only a Saturday or Sunday.

 

I know it's not a reception problem on my end, because the map loads just fine.

 

What's really odd is that searching for a particular cache (say, by looking up the GC code, or by clicking a coord.info link in the browser and letting it open up in the app) will make just that one cache appear on the map.

Edited February 24, 2021 by hzoi

[+peyton_lamb]

On 2/14/2021 at 12:34 PM, stormcrow50 said:

While this happens on my phone i go to Filters, call up geocache types hit apply and then the next screen also has an apply bar, I hit this and all caches appear

I've had this problem a handful of times as well, and the best solution I've come up with is just to clear data for the Geocaching app in settings. The only inconvenience that results is that I have to log back into the app afterwards, but that's a relatively minor issue. This other solution looks promising, though, and a little quicker. I'll have to check it out.

[+OneEighth]

Glad they added new wonders but still haven't fixed this issue. Annoying they don't even come here to acknowledge it. 

[+Max and 99]

On 2/26/2021 at 5:42 PM, OneEighth said:

Glad they added new wonders but still haven't fixed this issue. Annoying they don't even come here to acknowledge it. 

I've heard from others in my area who are experiencing the same problem of caches not loading onto the map. 

[+Muddy_Puddles]

I'm also having this problem, no caches showing on the map when I know there are plenty all around me. I can even see one in front of me. I've tried re-applying the filters to no effect. I could mess about restarting the phone every time I want to find a cache or uninstall and reinstall but being lazy I just use GeoohGo instead, which shows all the caches all the time. Hopefully GC.com will fix the app soon but until then if it doesn't do the basics it's pretty much useless despite all the new features they're adding. 

[+ukkijaai]

Retrieving data to Geocaching app has been sluggish occasionally before but I would say that it is normal. But recently (some weeks) I have encountered almost daily situations where OSM map is loading properly but no caches appear in minutes. Tricks like rebooting, zooming in/out, moving map etc may help or may not. At some point of the time the caches appear again. Somewhat odd part is that at the same time GCDroid loads all caches properly without any notable delay. So the problem relates to Geocaching app. My phone is OnePlus 5t running Android 10 but this specific phone has been running Geocaching app properly already years.

 

There is an active discussion about  this topic going on in local Finnish geocaching forum. It looks that many people have encountered same issue. Some are already really frustrated. So I hope that HQ pays attention to the issue asap. Please at least notify that the issue is recognized!

[+ScribblyBear]

On 12/9/2020 at 9:51 PM, CAVinoGal said:

Occasionally this happens to me, and it's usually due to low signal.  A few things you might try if this doesn't seem to be the issue:

• Log out of the app and then log in again
• Restart the phone
• Check to see that you are using the latest version of the app
• Uninstall and reinstall the app

My phone randomly decided to not load caches. I had restarted my phone, and nothing. So I figured I'd come on that forum to pock around a bit. Your suggestion on logging out and signing back in again worked. Thank you.

[+bjåen]

On 12/10/2020 at 4:51 AM, CAVinoGal said:

Occasionally this happens to me, and it's usually due to low signal.  A few things you might try if this doesn't seem to be the issue:

• Log out of the app and then log in again
• Restart the phone
• Check to see that you are using the latest version of the app
• Uninstall and reinstall the app

 

Thanks CAVinoGal, this worked for me. Since new year I feel like the app is bugging more and more... I hope HQ notices this and looking at the problem, because I think HQs app is very good. Hope to keep it as my cache-app.

[Lynx Humble]

Is someone at HQ can confirm they are working on this bug reported multiple times?

[+Max and 99]

8 minutes ago, Lynx Humble said:

Is someone at HQ can confirm they are working on this bug reported multiple times?

Agreed. It's annoying.

[+Aguila317]

My Android app has just updated and the problem has been solved. 

[+Max and 99]

I cannot get any caches at all on my app tonight. Nothing. I checked my filters over and over and over again. The reset isn't clickable, but all the filters look just fine to include everything. I'm presuming that the reset isn't clickable because everything is already at the default setting. Still no caches. 

Edited April 27, 2021 by Max and 99

[+BaldEd]

When I first installed the app, things looked great. But lately the app has not shown any caches on the map. Very frustrating. Got so frustrated this morning that I uninstalled the app for it is useless without showing caches Just hope the developers are doing something about this. In the meantime I'll return to using that other well known app - it has always worked.